MSP Systems Administrator: Automation, Windows & Cloud

ComTec Solutions LLC; Berlin (CT); On-site; USD 85,000 - 110,000; Full time

Job summary

ComTec Solutions LLC is seeking a Managed Services Administrator to support, maintain, and automate our MSP tech stack. You will monitor infrastructures daily, assist on-site teams, and work with cybersecurity vendors to troubleshoot and automate issues.

The role emphasizes root cause analysis, continual improvement of alerting, and on-call rotation. Strong scripting, learning mindset, and teamwork are essential.

Qualifications

• Experience administering Windows Server environments and AD infrastructure.
• Proficiency in cloud services management and security controls.
• Familiarity with PSA/RMM platforms and ticket-driven IT support.

Responsibilities

• Daily monitoring of managed infrastructures and on-call rotation.
• Support on-site technical teams and coordinate with vendors.
• Troubleshoot, repair, and automate infrastructure issues.
• Prepare monthly health analyses and KPI reporting.
• Improve alerting, automation, and SLA adherence.
• Document resolutions and technical procedures clearly.

Skills

Windows Server

Active Directory

Networking

PowerShell

RMM & PSA

Cloud Services

Security Best Practices

Virtualization

Tools

Autotask PSA

N-able N-central

ConnectWise

Job description

ComTec Solutions LLC is seeking a Managed Services Administrator to support, maintain, and automate our MSP tech stack. You will monitor infrastructures daily, assist on-site teams, and work with cybersecurity vendors to troubleshoot and automate issues.

The role emphasizes root cause analysis, continual improvement of alerting, and on-call rotation. Strong scripting, learning mindset, and teamwork are essential.