MSP Engineer

Aktion Associates, Inc; Maumee (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401k match

Bonus potential

Job summary

Aktion Associates, Inc. in Maumee, OH, is seeking a Field Network Engineer to design, deploy, and support client networks, cloud, and server infrastructure in a dynamic managed services environment.

The role focuses on Microsoft 365 engineering, cybersecurity, and network optimization across multiple sites, with travel up to 20-30% and after-hours availability as needed. A strong background in MSP settings and vendor tech is required.

Qualifications

• Minimum 5–7 years in customer support for computer systems, servers and networking in MSP or similar field.
• Strong networking skills; experience with firewalls, switches and wireless access points.
• Proficient with Microsoft 365 security products and licensing.
• Experience with cybersecurity platforms such as SentinelOne, ThreatLocker or Duo.
• Willingness to travel locally 1–2 days per week; remote support ability expected.
• Sage 300 CRE and Linux/SAN/Disaster Recovery knowledge is a plus.

Responsibilities

• Architect, monitor, and maintain client technology network, cloud, and server infrastructure.
• Provide technology advisory services to improve clients' environments with modern tech.
• Deliver advanced Microsoft 365 engineering and consulting across client environments.
• Balance multiple customer requests and projects while ensuring satisfaction.
• Occasional after-hours work; travel 1–2 days per week may be required.

Skills

Networking

MS 365

Cybersecurity

Firewall Configs

Meraki

SonicWall

Security Solutions

Tools

Sage 300 CRE

Linux

SAN Storage

ThreatLocker

SentinelOne

Duo

Job description

Welcome to Aktion Associates, where innovation meets opportunity. At Aktion, we are committed to fostering a dynamic and inclusive workplace that encourages growth, creativity, and collaboration. Our team is driven by a shared passion for delivering cutting-edge solutions and exceptional customer service. Whether you are an experienced professional or just starting your career, Aktion offers a supportive environment where you can thrive and make a meaningful impact.

Join us. Be part of a forward-thinking company that values your unique talents and empowers you to achieve your career goals.

Ready to join the team and be an Aktion Hero? Explore Aktion’s US-based career opportunities below.

Location: Maumee, OH

Job Id:456

# of Openings:1

Aktion Associates is a North American ERP software reseller in the top 20 of the VAR 100 reseller market and top workplaces in 2026. We have a high-growth technical environment with a workforce of over 300 professionals. The workforce is highly skilled and consists of application consultants, software engineers, and networking engineers located throughout the U.S and Canada.

Role and Responsibilities :

• Work as a Field Network Engineer who has some experience working with a Managed Service Provider, architecting, monitoring, and maintaining client technology network, cloud, and server infrastructure.
• Serve as a Technology Advisor, meeting frequently to discuss opportunities to improve the client’s environment with the latest technology, including CyberSecurity and cloud-based solutions to support customer goals.
• Provide advanced Microsoft 365 engineering and consulting services across multiple client environments, including architecture, migrations, troubleshooting, security hardening, licensing, and user adoption initiatives.
• Balance multiple customers’ requests, smaller projects, and necessary meetings while meeting customer satisfaction expectations.
• Flexibility for working after business hours and weekendsis required at times.

Education, Experience and Skills:

• Minimum of 5-7 years’ experience working with customer support in the field of computer systems, servers, and networking in a Managed Services or similar computer consulting field.
• Candidates should have strong skills in the following: Network skill sets, configuring maintaining, and other vendors (i.e., SonicWall, Meraki) firewalls, switches, and wireless access points. Microsoft M365 range of products focusing on messaging and security solutions. Current certifications in any of these technologies will be highly considered.
• Required proficiency with cybersecurity platforms such as SentinelOne, ThreatLocker, Duo, or comparable enterprise security solutions.
• Experience with Sage 300 CRE would be very helpful but not required for this role.
• Other skills such asSAGE 300 & 100, Linux,SAN Storage, Mobile deployments, FACTS, and Disaster Recovery would-be a plus but not required.
• Willing to travel locally 1-2 days a week may be required but the ability to work and solve most technical issues through remote support is a must.

Location:

• In office
• Travel up to 20-30%.

• This position offers a competitive salary, additional incentive, with the potential for performance-based bonus.
• Aktion Associates offers a comprehensive benefits plan including an employer matching 401k plan.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact HR [e-mail] let us know the nature of your request and your contact information.

Aktion Associates Inc. participates in E-Verify, a system that verifies the employment eligibility of all new hires in the United States. By applying for this position, you acknowledge that you may be required to provide documents confirming your eligibility to work in the U.S.

Aktion Associates is an Equal Opportunity Employer. Please visitwww.aktion.comfor more information about Aktion Associates.

The Aktion culture is built on the concept of "freedom within a framework".

An Aktion employee is "all in" which means entrepreneurial, disciplined, accountable, and a consummate relationship-builder with customers, influencers and peers. Performance-based compensation and a collaborative work environment provide the framework for employees to grow and succeed.