MSP Account Manager | Cybersecurity Growth & Partnerships

arcticwolf; Eden Prairie (MN); On-site; USD 70,000 - 110,000; Full time

Job summary

Arctic Wolf in Eden Prairie, MN is seeking a skilled Account Manager to lead MSP partner relationships, drive renewals, cross-sell cybersecurity solutions, and grow the MSP channel. You will own end-to-end management for named MSP partners, identify new opportunities, align services with partner needs, and collaborate with internal teams to deliver value.

Ideal candidates have strong communication, security-channel sales experience, and proficiency with CRM tools to forecast, report, and

Qualifications

• Bachelor's degree in business or related field.
• 2–5+ years in account management, preferably in cybersecurity or tech.
• Proven track record with MSP or channel partners.

Responsibilities

• MSP relationship management; be the main contact for partner needs.
• Identify new business opportunities and onboard MSP partners.
• Drive renewals and retention; forecast expirations and reduce churn.
• Cross-sell and optimize solutions within the MSP ecosystem.
• Provide performance analysis and regular leadership updates.
• Collaborate with internal teams to align strategy and campaigns.

Skills

MSP account management

Cybersecurity knowledge

Sales & negotiation

CRM software (SFDC)

Communication skills

Channel partner programs

Education

Bachelor's degree in business

Tools

SFDC (Salesforce)

Job description

Arctic Wolf in Eden Prairie, MN is seeking a skilled Account Manager to lead MSP partner relationships, drive renewals, cross-sell cybersecurity solutions, and grow the MSP channel. You will own end-to-end management for named MSP partners, identify new opportunities, align services with partner needs, and collaborate with internal teams to deliver value.

Ideal candidates have strong communication, security-channel sales experience, and proficiency with CRM tools to forecast, report, and