MSAT Senior Engineer, Single Use Technology Expert

MilliporeSigma; Burlington (MA); On-site; USD 93,000 - 175,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement contributions

Job summary

MilliporeSigma in Burlington, MA is seeking a Life Science MSAT specialist to join the Americas team. Based at the M Lab Collaboration Center, you will conduct biopharmaceutical process development, scale-up, and manufacturing support for our Mobius single-use systems portfolio, collaborating with commercial, quality, applications, and product management teams.

You will educate customers on handling and troubleshooting SUT, drive improvements from field findings, and contribute to publications,

Qualifications

• Bachelor's Degree in chemical engineering or biotechnology; 5+ years bioprocess industry experience.
• 5+ years hands-on experience with SUT in designing, implementing, troubleshooting, and driving quality investigation outcomes.

Responsibilities

• Educate customers on proper handling, storage and transport of SUT during site visits or virtually.
• Develop, update and deliver hands-on customer trainings explaining best practices for using SUT.
• Partner with technical service and quality teams to troubleshoot, manage and resolve customer complaints and follow up actions.
• Capture and collate improved design practices for configurable SUT based on field findings and promulgate within the organization.
• Drive thought leadership activities including publications or briefs, conference presentations, and participation in industry working groups.

Skills

SUT design

Troubleshooting

Quality investigations

Customer communication

Education

Bachelor's degree in chemical engineering or biotechnology

Job description

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role

Residing in the Life Science commercial organization and based in the Burlington, Massachusetts M Lab™ Collaboration Center, the Americas MSAT group is part of a worldwide Technical and Scientific Solutions (TSS) team of scientists and engineers that conducts biopharmaceutical process development, scale-up, and manufacturing support activities with our best-in‑class product portfolio. We work closely with our North American customers and our colleagues across the globe to solve the toughest problems in Life Science.

Responsibilities

• Educate customers on proper handling, storage and transport of SUT during site visits or virtually.
• Develop, update and deliver hands‑on customer trainings explaining best practices for using SUT.
• Partner with our technical service and quality teams to help troubleshoot, manage and resolve customer complaints and follow up actions. This will include hands‑on work in our pilot lab to derive actionable insights.
• Capture and collate improved design practices for configurable SUT based on field findings and promulgate within the organization.
• Drive thought leadership activities including publications or briefs, conference presentations, and participation in industry working groups.

Our Mobius products within your scope include but are not limited to: Mixers, tubing and filtration assemblies, 2D/3D storage bags, final filling assemblies, and single‑use system (SUS) assemblies. In your daily work driving customer success, you will collaborate with commercial, quality, applications, and product management teams. Based on your experience and client interaction, you will provide “voice of customer” feedback to product and marketing teams as to market direction and technology needs.

Travel up to 30%.

Who You Are

Minimum Qualifications:

• Bachelor’s Degree in chemical engineering or biotechnology discipline and 5+ years of bioprocess industry experience
• 5+ years of hands‑on experience with SUT in designing, implementing, troubleshooting, and driving quality investigation outcomes either in an end‑user or a vendor environment

Preferred Qualifications

• Experience leading SU quality investigations to satisfactory resolution
• Hands‑on practice designing, operating and troubleshooting filtration processes in biopharmaceutical operations using single‑use filtration assemblies
• Strong verbal and written communication skills and ability to independently present data and detailed technical information and lead fact‑finding discussions with diverse end‑user groups
• Dependable, self‑motivated, and able to thrive in an autonomous working environment

Pay Range for this position: $92,500 - $175,100

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job‑related factors. Position may be eligible for sales or performance‑based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!