MS Exchange Administrator

Discover Technologies; McLean (VA); Remote; USD 90,000 - 130,000; Full time

Job summary

Discover Technologies is seeking an Exchange Administrator for a remote position. The candidate will maintain and upgrade on-premises Exchange components (Exchange 2019, WAP, ADFS, AD, SQL) and track mailbox usage with PowerShell.

Responsibilities include incident support, change control participation, security vulnerability review, and documentation of procedures. Some after-hours on-call rotation may be required.

Qualifications

• 3–5 years of experience maintaining, configuring, patching and upgrading on-premise Exchange components.
• Experience with Exchange 2019, Web Application Proxy, and related AD/Azure services.
• Strong scripting for reporting mailbox usage and automation.

Responsibilities

• Maintain, configure, patch and upgrade on-premises Exchange components (Exchange 2019, WAP, ADFS, DS).
• Track and report mailbox usage with PowerShell scripting.
• Develop and update technical docs including SOPs and runbooks.

Skills

Exchange administration

PowerShell scripting

Ticketing & support

Security review

Change management

On-call rotation

Documentation

Education

Bachelor’s degree in Computer Science or equivalent

Tools

ESXi

Netscaler

Active Directory Federated Services

Azure AD Connect

SQL

Job description

Microsoft Exchange Administrator

Location: Remote position

• Exchange administrator with 3-5 years experience in maintaining, configuring, patching and upgrading on premise exchange components such as ESXi hosts and load balancers (Netscalers) and virtual windows servers running Exchange 2019, Web Application Proxy, Active Directory Federated Servers, Azure AD Connect, EMC SourceOne, and SQL.

• Track and report mailbox usage data on a regular basis using PowerShell scripting.
• Develop and update technical documentation including operations and maintenance procedures, standard operating procedures, design and configuration documentation.
• Provide daily ticket support for customers on incidents and troubleshooting providing screen share support and detailed ticket journaling.
• Provide daily ticket support for customer requests such as managing retention policies, SMTP relay requests, Mailbox restores, PST file imports, etc.
• Review and resolve security vulnerabilities as reported by the ISSO.
• Submit change requests for system changes and attend the Change Control Board meetings as needed
• Review and analyze Microsoft Exchange enhancements and make recommendations on the impact.
• Review application logs weekly to check for system anomalies and report them to management.
• Provide subject matter expertise and integration support for system owners to connect applications to the mail system.
• Provide afterhours on-call rotation support to monitor system logs and address any issues that may arise.
• Manage SLA for system configuration changes, breaches, patch management, and critical security patches.
• Must be able to obtain Public Trust clearance

Nice to have:

• Hybrid environment experience
• MS220 – Troubleshooting Microsoft Exchange Online Certification - Microsoft 365 Certified: Exchange Online Support Engineer Specialty - Certifications | Microsoft Learn
• Bachelor’s degree in Computer Science or equivalent
• Tenant Administration experience is a plus (Microsoft Purview Compliance, Microsoft Defender, Entra (Azure AD)

Discover Technologies is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.