MS 365 & End-User Apps Analyst II

Boston Medical Center; United States; Remote; USD 71,500 - 104,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Flexible Spending Accounts

401(k) savings match

Paid time off

Job summary

Boston Medical Center is looking for an Applications Analyst II to support technology solutions that align with business strategies. The role involves training users on Microsoft Office 365, managing application licenses, and collaborating with various departments to improve business processes.

The ideal candidate has an Associate’s Degree and at least 2 years of relevant IT experience, excellent communication skills, and a proven track record of administering applications. Competitive compensation and benefits are offered.

Qualifications

• 2+ years of experience in an IT analyst role.
• Experience administering multiple applications.
• Knowledge of project management concepts.

Responsibilities

• Provide support in defining business processes.
• Administer licenses for end-user applications.
• Consult with technical experts for solutions.
• Diagnose and resolve software issues.

Skills

Technical knowledge of Microsoft O365

Analytical and conceptual skills

Written communication skills

Verbal communication skills

Problem-solving across environments

Education

Associate’s Degree in IT or related field

Bachelor’s Degree in IT preferred

Tools

Microsoft Office 365

ServiceNow

Job description

Boston Medical Center is looking for an Applications Analyst II to support technology solutions that align with business strategies. The role involves training users on Microsoft Office 365, managing application licenses, and collaborating with various departments to improve business processes.

The ideal candidate has an Associate’s Degree and at least 2 years of relevant IT experience, excellent communication skills, and a proven track record of administering applications. Competitive compensation and benefits are offered.