Microsoft 365 & End-User Apps Analyst II

Boston Medical Center; Boston (MA); On-site; USD 71,500 - 104,000; Full time

Benefits offered by this job

Generous total compensation

Career advancement opportunities

Flexible Spending Accounts

Job summary

A major healthcare provider in Boston is seeking an Applications Analyst II to align technology with business strategies and support end-users. The analyst will work on Microsoft 365 applications and be responsible for user training, license administration, and resolving technical issues. Ideal candidates have at least 2 years of experience and an Associate's Degree in Information Technology. This position offers a competitive salary range of $71,500 to $104,000, depending on experience and qualifications.

Qualifications

• 2+ years relevant experience as an IT analyst.
• Experience with Microsoft O365 Teams and OneDrive.
• Ability to express complex technical concepts understandably.

Responsibilities

• Align technology solutions with business strategies.
• Provide end-user training and create documentation.
• Administer licenses for various applications.

Skills

Technical knowledge

Communication skills

Analytical skills

Problem-solving

Microsoft O365 expertise

Education

Associate's Degree in Information Technology or related field

Bachelor's Degree in IT or related field (preferred)

Tools

Microsoft Office 365

ServiceNow

Job description

A major healthcare provider in Boston is seeking an Applications Analyst II to align technology with business strategies and support end-users. The analyst will work on Microsoft 365 applications and be responsible for user training, license administration, and resolving technical issues. Ideal candidates have at least 2 years of experience and an Associate's Degree in Information Technology. This position offers a competitive salary range of $71,500 to $104,000, depending on experience and qualifications.