MRO Procurement Manager

ISS Facility Services - North America; Burbank (CA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & life insurance

Disability insurance

Paid leave

Career growth in a global organization

Job summary

ISS Facility Services - North America is seeking an experienced MRO Procurement Manager to lead integrated facility management procurement strategies. You will manage end-to-end MRO/inventory operations for a high-volume studio/production environment, forecasting demand, controlling costs, and ensuring uninterrupted service delivery.

You'll collaborate with production, engineering, facilities and operations, optimize supplier performance, and drive continuous improvement through data analytics

Qualifications

• Experience in Integrated Facilities Management services in a client-facing environment.
• 5+ years of strategic sourcing or category management experience.
• Experience leading procurement initiatives within complex, matrixed organizations.
• Strong supplier relationship management, communication and leadership skills.
• Analytical, negotiation and financial acumen; excellent project management.

Responsibilities

• Lead end-to-end MRO and inventory management across a multi-location client portfolio.
• Design scalable inventory control programs with real-time visibility.
• Oversee procurement, storage and distribution of spare parts and consumables.
• Partner with cross-functional teams to anticipate demand and ensure supply continuity.
• Manage supplier relationships and service performance to optimize costs.
• Drive standard processes and governance aligned with contracts.
• Use data analytics to improve inventory accuracy and space utilization.
• Lead program and project management initiatives.
• Ensure safety, regulatory and quality standards (HSEQ).
• Support strategic sourcing and cost optimization initiatives.

Skills

Strategic sourcing

Category management

Supplier relationship management

Communication

Leadership

Problem-solving

Negotiation

Financial acumen

Project management

Data analytics

Job description

MRO Procurement Manager – Integrated Facility Management (IFM)

Lead Strategic Procurement. Drive Innovation. Create Lasting Value.

At ISS, we believe that people make places and that great partnerships begin with exceptional talent. We are seeking a strategic, analytical, and collaborative MRO Procurement Manager to join our North America Supply Chain & Procurement team. In this role, you will develop and execute sourcing strategies across critical Integrated Facility Management (IFM) categories, partnering with business leaders to optimize supplier performance, improve operational efficiency, reduce costs, and create long-term value for our clients. If you thrive in a fast-paced environment where strategic thinking, supplier partnerships, and business transformation intersect, we invite you to build your future with ISS.

What You’ll Do

As the MRO Procurement Manager, you will serve as the Critical Stores and Spares Program Manager for a high-volume production studio lot, leading end-to-end inventory management and MRO operations to ensure continuous production readiness. You will oversee strategic planning, procurement, inventory management, and distribution of critical spare parts, consumables, and equipment across a diverse portfolio—including broadcast studios, production stages, Class A facilities, and support spaces. You will maintain inventory levels within established budget parameters while ensuring operational continuity by forecasting demand, monitoring usage, minimizing waste, and collaborating with suppliers and internal stakeholders to optimize stock levels, control costs, and support uninterrupted service delivery.

Key Responsibilities

• Lead end-to-end MRO and inventory management operations supporting a complex client portfolio with $200M+ in annual spend, including demand forecasting, stock optimization, and lifecycle management to ensure production continuity.
• Design and maintain scalable inventory control programs, including audits, system accuracy, and real-time visibility across multiple locations aligned to KPIs and SLAs.
• Oversee procurement, storage, and distribution of critical spare parts and consumables in high-volume, fast-paced production environments.
• Partner with production, engineering, facilities, and operations teams to anticipate demand, prioritize critical inventory, and support uninterrupted operations.
• Manage supplier relationships, sourcing strategies, and service performance to ensure supply continuity, cost efficiency, and service excellence.
• Ensure consistent execution of a standardized operating model, aligning processes, governance, and service delivery with contractual commitments.
• Build strong partnerships with client stakeholders and cross-functional teams to drive alignment, transparency, and operational effectiveness.
• Utilize data and analytics to improve inventory accuracy, optimize space utilization, and inform decision-making.
• Monitor and optimize service delivery performance, ensuring alignment with contractual requirements, KPIs, and service-level expectations.
• Lead program and project management efforts, ensuring timely execution of initiatives aligned with business and operational priorities.
• Drive innovation and continuous improvement, leveraging process standardization and automation to enhance efficiency and scalability.
• Lead issue resolution and escalation management to maintain high service levels and operational reliability.
• Support broader strategic sourcing and cost optimization initiatives aligned with business objectives.
• Ensure compliance with safety, regulatory, and quality standards (HSEQ).

Required Qualifications

• Experience in Integrated Facilities Management services in a contracted, client-facing environment.
• 5+ years of strategic sourcing or category management experience.
• Experience leading procurement initiatives within complex, matrixed organizations.
• Strong supplier relationship management experience.
• Strong customer service and client relationship management skills.
• Strong communication, leadership, decision-making, and problem-solving skills.
• Expertise developing and implementing sourcing strategies.
• Strong analytical, negotiation, and financial acumen.
• Excellent project management skills.

Preferred Qualifications

• Bilingual English/Spanish preferred.
• Experience in movie, production and broadcast studios.
• Experience managing budgets, staffing, and service delivery contracts.
• Ability to influence stakeholders across multiple business functions.

The Ideal Candidate

• Is a self-sufficient, results-oriented professional who can work independently, exercise sound judgment, and effectively prioritize responsibilities while maintaining exceptional attention to detail and accountability.
• Thinks strategically while executing operationally.
• Builds trusted supplier partnerships.
• Solves complex business challenges through data.
• Leads with integrity and professionalism.
• Thrives in collaborative, cross-functional environments.
• Drives innovation and continuous improvement.
• Delivers high-quality service through standardized execution while keeping the customer experience at the center of every decision.
• Embraces change and inspires others to do the same.

Why Join ISS?

At ISS, we create places where people and businesses thrive. When you join our team, you’ll become part of a global organization committed to innovation, sustainability, operational excellence, and delivering exceptional workplace experiences.

• Lead high-impact strategic initiatives.
• Work alongside industry experts.
• Influence enterprise-wide procurement strategy.
• Grow your career within a global organization.
• Make a measurable impact on business performance.

Work Environment

• On site position (Hollywood, CA).
• Primarily sedentary work with occasional lifting up to 25 pounds.
• Fast-paced environment requiring strong prioritization and deadline management.

Compliance & Benefits

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures. HSEQ training is required.

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, and a comprehensive leave program based on employment status.

Annual salary range: $110,000.00 per year - $130,000.00 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above.

Equal Employment Opportunity

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.