MRI & Therapy Scheduler: Elevating Patient Care

Michigan Orthopaedic Surgeons; Southfield (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Michigan Orthopaedic Surgeons is seeking a Patient Access Scheduler to serve as a centralized scheduling resource for MRI and therapy services, ensuring timely and accurate coordination throughout the patient care journey. The role emphasizes strong organizational skills, confidentiality, and excellent customer service as you support patients, providers, and imaging/therapy teams.

Responsibilities include scheduling MRI and therapy sessions, verifying benefits and prior authorizations,

Qualifications

• High school diploma or GED required.
• Associate's degree in related field preferred.
• At least two years of customer service experience is required.
• One year of experience in a medical setting is preferred.

Responsibilities

• Answer phones, schedule appointments, and support coordination of care.
• Manage MRI and therapy schedules, including calendars and session setup.
• Serve as a professional liaison for patients, peers, supervisors, and physicians.

Skills

Customer service

Scheduling

Communication

Organization

Team coordination

Education

High school diploma or GED

Associate's degree

Job description

Michigan Orthopaedic Surgeons is seeking a Patient Access Scheduler to serve as a centralized scheduling resource for MRI and therapy services, ensuring timely and accurate coordination throughout the patient care journey. The role emphasizes strong organizational skills, confidentiality, and excellent customer service as you support patients, providers, and imaging/therapy teams.

Responsibilities include scheduling MRI and therapy sessions, verifying benefits and prior authorizations,