MRI Field Service Engineer – 70% Travel | Stock Options

Promaxo; Oakland (CA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

PTO up to 31 days

Paid holidays

Career growth

Leadership access

Job summary

Promaxo is seeking a Field Service Engineer/Technician to install, calibrate, and service its point-of-care MRI systems at customer sites across the United States. The role is hands-on, customer-facing and requires strong electromechanical troubleshooting skills.

Reporting to the Sr. Director of Operations in Oakland, CA, the position involves up to 70% travel, on-site commissioning, preventive maintenance, and rapid issue resolution to ensure reliable clinical performance and patient care

Qualifications

• Bachelor's degree in a relevant engineering field or an equivalent hands-on background.
• 1-5 years of experience servicing complex electromechanical systems.
• Ability to interpret engineering drawings, wiring diagrams, and schematics.
• Willingness to travel up to 70% domestically for installations and service support.

Responsibilities

• Install, configure, and commission Promaxo MRI systems at customer sites.
• Perform preventive maintenance, diagnostics, and system calibrations.
• Provide on-site and remote technical support and train users.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer-facing communication

Education

Bachelor's degree in biomedical/electrical/mechanical engineering

Associate's degree in electronics/biomedical equipment technology

Tools

Multimeters

Job description

Promaxo is seeking a Field Service Engineer/Technician to install, calibrate, and service its point-of-care MRI systems at customer sites across the United States. The role is hands-on, customer-facing and requires strong electromechanical troubleshooting skills.

Reporting to the Sr. Director of Operations in Oakland, CA, the position involves up to 70% travel, on-site commissioning, preventive maintenance, and rapid issue resolution to ensure reliable clinical performance and patient care