MRI/CT Field Service Engineer — Night Shift

Siemens Healthineers AG; New York (NY); Remote; USD 133,000 - 154,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid time off

Paid sick time

Paid parking/public transportation

Job summary

Siemens Healthineers in New York, NY seeks a Customer Service Engineer to service MRI and CT systems. You will install, troubleshoot, repair, and perform preventive maintenance on complex imaging equipment at customer sites, delivering operator training for optimal performance.

The role uses strong customer service and communication skills to build relationships and manage service activities, with a focus on timely call closure and asset management.

Qualifications

• Minimum high school diploma; technical degree preferred.
• Experience with diagnostic medical equipment a plus.
• Valid driver’s license and clean driving record.
• Proficiency with service test equipment (DMM, oscilloscope, torque wrenches).
• Strong communication and organizational skills.

Responsibilities

• Install, troubleshoot, repair, and perform preventive maintenance on Siemens Healthineers equipment.
• Service MRI and CT systems at customer sites with minimal supervision.
• Deliver training to operators to ensure optimal system performance.
• Manage assets and administrative duties; ensure timely service calls.
• Maintain vendor credentialing and client relations across accounts.

Skills

Customer service

Communication skills

MS Office proficiency

Education

High school diploma

Technical degree / military training

Tools

DMM

Oscilloscope

Torque wrenches

Job description

Siemens Healthineers in New York, NY seeks a Customer Service Engineer to service MRI and CT systems. You will install, troubleshoot, repair, and perform preventive maintenance on complex imaging equipment at customer sites, delivering operator training for optimal performance.

The role uses strong customer service and communication skills to build relationships and manage service activities, with a focus on timely call closure and asset management.