MRI Coordinator

Syracuse Orthopedic Specialists, PC; Town of Malta (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Syracuse Orthopedic Specialists, PC in Malta, NY is seeking a Full-Time MRI Coordinator (Front Desk) to join our imaging department. You will welcome patients, collect information, coordinate with external imaging centers, and ensure smooth check-in and check-out for MRI services.

The role requires strong communication, familiarity with medical terminology, and the ability to balance patient needs with billing tasks such as collecting co-pays and posting charges.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of experience in a medical setting; 3 years preferred.
• Excellent communication and customer service skills.
• Familiar with medical terminology.

Responsibilities

• Serve as the first point of contact for MRI patients, delivering warm, professional, and responsive service, obtaining required information, documents and signatures.
• Contacts other imaging centers to set up appointments for our patients and/or provides support to outside vendors.
• Contacts patients to confirm their test appointment and ensure a follow-up appointment has been made.
• Performs check-out process, collects patient payments, including co-pays and any past due balances, posts cash into the practice management system and issues receipts.
• Schedules follow-up appointments and testing as directed by the provider.
• Posts charges from encounter forms in accordance with correct coding guidelines (CPT, HCPCS, ICD-9).
• Performs accounts receivable work, balances and closes journal daily.
• Other responsibilities as needed.

Skills

Communication skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Management Full Time Clerical Malta, NY, US

Salary Range: $18.00 To $24.00 Hourly

OrthoNY is seeking a Full-Time MRI Coordinator (Front Desk Receptionist - Imaging Department) to join our team. This position plays a vital role in ensuring a smooth and supportive experience for our patients receiving MRI services. It’s a great opportunity for someone who thrives in a fast-paced, patient-facing environment and wants to grow within a leading orthopedic practice.

Monday–Friday, 8am-4:30pm

Responsibilities

• Serve as the first point of contact for MRI patients, delivering warm, professional, and responsive service, obtains required information, documents and signatures;
• Contacts other imaging centers to set up appointments for our patients and/or provides support to outside vendors;
• Contacts patients to confirm their test appointment as well as ensures a follow-up appointment has been made
• Performs check-out process, collects patient payments, including co-pays and any past due balances, post any cash collected into practice management system and issues receipt;
• Schedules follow-up appointments and testing as provider directs:
• Posts charges from encounter form in accordance with correct coding guidelines, using CPT, HCPCS and ICD 9 coding formats;
• Performs accounts receivable work, balances and closes journal each day;
• Other responsibilities as needed.

Qualifications

• High school diploma or equivalent required;
• Minimum of 1-year experience in a medical setting; 3 years preferred;
• Excellent communication and customer service skills;
• Must be familiar with medical terminology;
• Excellent communication and customer service skills