MPI 04(notacustomer)

iCIMS Middleware Test Company; Matawan (NJ); On-site; USD 25,000 - 39,000; Full time

Job summary

iCIMS Middleware Test Company is seeking a dedicated support worker to assist clients with vulnerability in diverse settings. You will communicate with patients to identify needs, arrange medical appointments, and help ensure safety and wellbeing.

You will help maintain medication availability, interact respectfully with patients and relatives, and protect confidentiality at all times. The role emphasizes flexibility, compassion, and teamwork, with ability to work under minimal supervision and

Qualifications

• Excellent communication with patients to identify needs.
• Able to arrange appointments with physicians as needed.
• Maintain patient safety and well-being.
• Ensure medication is available at all times.
• Interact respectfully with patients and relatives.
• Keep all patient matters confidential at all times.
• Extend support when needed.
• Notify physicians and family in case of health issues.
• Good communication skills are essential.
• Strong interpersonal skills to identify patient needs.
• Remain patient and calm under provocation.
• Be compassionate in duties.
• Flexible in work patterns and schedules.
• Ability to work as part of a team with minimal supervision.
• Display trust and honesty at all times.
• Demonstrate problem-solving abilities

Responsibilities

• Communicating frequently with the patients to identify their needs and address them accordingly.
• Making sure that appointments are made and adhered to with patients’ physicians as due.
• Being responsible for the well-being and safety of patients under care.
• Seeing to the availability of a patient’s medication at all times.
• Interacting respectfully with patients and their relatives when needed.
• Keeping all matters related to patients or their families confidential.
• Extending support/care period when the need arises.
• Notifying the patient’s physician and family in case of serious side effects or health issues.
• Maintaining excellent communication skills.
• Working with minimal supervision and as part of a team.

Skills

Communication

Interpersonal skills

Patience

Teamwork

Compassion

Problem-solving

Flexibility

Honesty

Job description

A support worker (who can also be referred to as a healthcare support worker), is responsible for working with people with vulnerability in diverse ways. The types of vulnerability may (in most cases it is certain) differ from patient to patient.

The support worker job description sometimes involves helping people with mental health problems; those recovering from addictions; persons with learning difficulties; and people with disabilities.

• Communicating frequently with the patients so as to be able to identify their needs and attend to them accordingly
• Making sure that appointments are made and adhered to with patients’ physicians as at when due
• Being responsible for the well-being and safety of patients under care
• Seeing to the availability of a patient’s medication at all times
• Interacting respectfully with patients and their relatives (if the need arises)
• Keep all matters related to patients or their families confidential at all times
• Extend support/care period if the need arises
• In the case of serious side effects or health-related issues, notify the patient’s physician and family.
• Good communication skills are a must-have for any support worker
• He/she must have good interpersonal skills so as to be able to easily identify the needs of each patient
• Ability to understand and be patient/calm irrespective of provocation from patients being cared for or supported
• Must be compassionate when carrying out his/her duties
• Flexibility in work patterns and schedule is of great importance
• Ability to work as part of a team if need be
• Ability to work with minimal supervision always
• He/she must display a great level of trust and honesty at all times
• Must possess excellent problem-solving abilities