MPI 02(notacustomer)

iCIMS Middleware Test Company; Alabama; On-site; USD 28,000 - 36,000; Full time

Job summary

iCIMS Middleware Test Company is seeking a dedicated healthcare support worker to assist people with vulnerability in diverse settings. The role focuses on promoting safety, dignity, and wellbeing for clients in care.

Key duties include coordinating appointments, ensuring medication supplies, communicating with patients and families, maintaining confidentiality, and working as part of a team to respond calmly to health needs. This is a compassionate role that requires patience and reliability.

Qualifications

• Excellent communication with patients and families.
• Strong interpersonal abilities and empathy.
• Ability to stay calm under pressure while supporting patients.
• Team player with reliable attendance.
• Respect for confidentiality and privacy.

Responsibilities

• Communicate with patients to identify needs and provide support.
• Coordinate appointments with physicians and caregivers.
• Ensure consistent access to medications and supplies.
• Maintain patient safety and wellbeing.
• Respect patients and families, and protect confidentiality.
• Work as part of a care team to respond to health needs.
• Adapt to varying schedules and care plans.
• Report concerns to supervising staff.

Skills

Communication skills

Interpersonal skills

Compassion

Problem-solving

Teamwork

Job description

A support worker (who can also be referred to as a healthcare support worker), is responsible for working with people with vulnerability in diverse ways. The types of vulnerability may (in most cases it is certain) differ from patient to patient.

The support worker job description sometimes involves helping people with mental health problems; those recovering from addictions; persons with learning difficulties; and people with disabilities.

• Communicating frequently with the patients so as to be able to identify their needs and attend to them accordingly
• Making sure that appointments are made and adhered to with patients’ physicians as at when due
• Being responsible for the well-being and safety of patients under care
• Seeing to the availability of a patient’s medication at all times
• Interacting respectfully with patients and their relatives (if the need arises)
• Keep all matters related to patients or their families confidential at all times
• Extend support/care period if the need arises
• In the case of serious side effects or health-related issues, notify the patient’s physician and family.
• Good communication skills are a must-have for any support worker
• He/she must have good interpersonal skills so as to be able to easily identify the needs of each patient
• Ability to understand and be patient/calm irrespective of provocation from patients being cared for or supported
• Must be compassionate when carrying out his/her duties
• Flexibility in work patterns and schedule is of great importance
• Ability to work as part of a team if need be
• Ability to work with minimal supervision always
• He/she must display a great level of trust and honesty at all times
• Must possess excellent problem-solving abilities