MPI 03(notacustomer)

iCIMS Middleware Test Company; Washington (District of Columbia); On-site; USD 35,000 - 50,000; Full time

Job summary

iCIMS Middleware Test Company is seeking a compassionate support worker in Washington, D.C. This role involves working closely with individuals facing various vulnerabilities, including mental health issues and disabilities.

The successful candidate will be responsible for ensuring patient safety, maintaining confidentiality, and effectively communicating with patients to identify their needs. Flexibility, problem-solving skills, and the ability to work independently are key requirements.

Qualifications

• Ability to understand and remain composed irrespective of provocation.
• Must be flexible with work patterns and schedules.
• Ability to work with minimal supervision.

Responsibilities

• Communicate frequently with patients to identify their needs.
• Ensure appointments are made with physicians.
• Be responsible for the well-being and safety of patients.
• Notify physicians and family in case of serious health issues.
• Maintain confidentiality of patient-related matters.

Skills

Good communication skills

Interpersonal skills

Compassion

Problem-solving abilities

Job description

A support worker (who can also be referred to as a healthcare support worker), is responsible for working with people with vulnerability in diverse ways. The types of vulnerability may (in most cases it is certain) differ from patient to patient.

The support worker job description sometimes involves helping people with mental health problems; those recovering from addictions; persons with learning difficulties; and people with disabilities.

• Communicating frequently with the patients so as to be able to identify their needs and attend to them accordingly
• Making sure that appointments are made and adhered to with patients’ physicians as at when due
• Being responsible for the well-being and safety of patients under care
• Seeing to the availability of a patient’s medication at all times
• Interacting respectfully with patients and their relatives (if the need arises)
• Keep all matters related to patients or their families confidential at all times
• Extend support/care period if the need arises
• In the case of serious side effects or health-related issues, notify the patient’s physician and family.
• Good communication skills are a must-have for any support worker
• He/she must have good interpersonal skills so as to be able to easily identify the needs of each patient
• Ability to understand and be patient/calm irrespective of provocation from patients being cared for or supported
• Must be compassionate when carrying out his/her duties
• Flexibility in work patterns and schedule is of great importance
• Ability to work as part of a team if need be
• Ability to work with minimal supervision always
• He/she must display a great level of trust and honesty at all times
• Must possess excellent problem-solving abilities