Movie Theater Guest Experience Associate

Santa Cruz Cinema; Mountain View (CA); On-site; USD 27,000 - 30,000; Part time

Benefits offered by this job

Free movie tickets for you and family

401K with match up to 4%

Flexible scheduling

Growth opportunities

Job summary

Mountain View Cinema 16 in Mountain View, CA is seeking friendly, outgoing attendants to join the team. You will help at the box office, usher guests, and handle concessions, while enforcing policies and safety standards. Excellent customer service and teamwork are essential for a smooth guest experience.

This part-time role offers evenings, weekends and holiday shifts, with benefits like free movie access and 401K options. Prior customer service experience is a plus.

Qualifications

• Minimum age 16 years.
• Fast-paced environment experience.
• Strong customer service skills.
• Thrives in a team atmosphere.
• Stand for long periods of time and lift up to 25 pounds.
• Food Handler/RBS certification within 30 days if needed.
• Availability for evenings, weekends and holidays.

Responsibilities

• Learn roles across box office, usher and concessions.
• Enforce admission policies and safety standards.
• Maintain lobby and auditorium cleanliness.
• Answer guest inquiries and ensure guest satisfaction.

Skills

Customer service

Team player

Multi-tasking

Cash handling

Communication

Job description

Mountain View Cinema 16 in Mountain View, CA is seeking friendly, outgoing attendants to join the team. You will help at the box office, usher guests, and handle concessions, while enforcing policies and safety standards. Excellent customer service and teamwork are essential for a smooth guest experience.

This part-time role offers evenings, weekends and holiday shifts, with benefits like free movie access and 401K options. Prior customer service experience is a plus.