Move-In Coordinator (Sales and Marketing Assistant)

Senior Living Residences, LLC; Massachusetts; On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

DEI Initiatives

Generous bonus program for referrals

Retail discounts on various plans and

Health Reimbursement Account (HRA) and

Flexible Spending Accounts (FSA)

Nationwide tuition rewards program

Professional development and education

Commuter Benefits

Job summary

Senior Living Residences, LLC is seeking a Move-In Coordinator for Concord Park in Concord, MA. The role supports sales and marketing by scheduling move-ins, coordinating paperwork, and preparing outreach materials.

The position requires compassion, teamwork, and strong communication with residents and families. The role offers a full-time schedule, a comprehensive benefits package, and opportunities for professional development.

Qualifications

• Teamwork and customer-service oriented mindset.
• Strong integrity and follow-through on commitments.
• Professional demeanor with leadership potential.
• Clear and effective communication with residents, families, and teammates.
• Comfort with technology and using CRM systems.

Responsibilities

• Serve as the point of contact for residents and families, aiding in scheduling assessments and move-ins.
• Coordinate move-in paperwork and maintain resident files.
• Assist with scheduling tours, preparing marketing materials, and arranging outreach meetings or presentations.
• Assist in managing CRM software.

Skills

Teamwork

Trustworthiness

Professionalism

Communication

Technical ability

Alzheimer’s/dementia knowledge

Right Values

Tools

CRM software

Marketing materials

Job description

Move-In Coordinator (Sales and Marketing Assistant)

Concord, Massachusetts

Concord Park, an assisted living and memory support community in Concord, is acclaimed for its forward-thinking, pace-setting innovations in senior care, including an award-winning Brain Healthy Cooking Program and a Dementia Friendly Communities Initiative that is expanding throughout the region. Concord Park is professionally managed by Senior Living Residences, who enjoys an exceptional reputation for providing quality care and innovative programs that enhance residents’ quality of life. Working in the assisted living field requires compassion, integrity, and a commitment to our “Right Values” philosophy—our foundation for excellence, respect, and trustworthiness in the senior housing industry. Concord Park is located at 68 Commonwealth Avenue, Concord, MA.

Want an incredibly rewarding career? Join our team, work alongside caring professionals, enjoy an outstanding benefits package, and help make residents’ twilight years the best.

WORK SCHEDULE

Full Time salaried role: Monday-Friday, 9:00 AM – 5:00 PM

PAY & BENEFITS

Rates start at $25 per hour.

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Blue Cross Blue Shield, dental and vision insurance, disability coverage, complimentary life insurance, and a pre‑tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives – an opportunity for associates to contribute ideas to improve diversity, equity, and inclusion across the company.
• Generous bonus program for referring associates or residents.
• Retail discounts on cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and more.
• Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health‑care expenses.
• Nationwide tuition rewards program.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner.
• Commuter Benefits – pre‑tax savings on public transportation passes and parking.

WHAT WILL YOU BE DOING?

• Serve as a point of contact for residents and their families, aiding in the scheduling of assessments and move‑in dates.
• Coordinate move‑in paperwork and maintain resident files.
• Assist with scheduling tours, preparing marketing materials, and arranging outreach meetings or presentations.
• Assist in managing CRM software.
• Work collaboratively across departments to ensure apartments are move‑in ready.
• Promote and participate in company‑wide initiatives and events.

REQUIREMENTS

• Teamwork: Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an environment conducive to growth.
• Trustworthiness: Demonstrate responsibility, moral integrity, and strong follow‑through on commitments to inspire trust.
• Professionalism: Provide leadership; take initiative, handle pressure, remain level‑headed in emergencies, treat others with respect, and excel at project management.
• Communication: Interact clearly and effectively, remain open to others’ ideas, and demonstrate patience, tact, positive energy, and enthusiasm.
• Technical Ability: Comfort with technology is essential; we use technology to conduct our work and communicate with residents, families, and coworkers.
• Knowledge of Alzheimer’s disease and related dementias, along with behavior management techniques, and a sincere desire to work with cognitively impaired residents.
• Commitment to SLR’s Right Values, the ethical principles guiding SLR and the community.

Not ready to apply yet? Send your questions to jobs@slr‑usa.com.

Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all job applicants and associates. We aim to attract and retain a diverse staff. SLR honors each associate’s and resident’s experiences, perspectives, and unique identities. Each of our communities strives to create and maintain a living and working environment that is inclusive, equitable, and welcoming. We are also proud to have reached Platinum through SAGECare’s LGBTQ Cultural Competency Training Program to build bridges between staff and LGBTQ residents and families by telling real stories and forming connections on a human level.

Employment decisions at SLR are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law. In addition, the Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, re‑hire, transfer, leaves of absence, compensation, and training.