Move-In Coordinator

Senior Living Residences; Concord (MA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

DEI initiatives

Referral bonus

Retail discounts

HRA & FSA

Tuition rewards

Professional development

Commuter benefits

Job summary

Concord Park, located in Concord, MA, seeks a Move-In Coordinator (Sales and Marketing Assistant) to join Senior Living Residences. This full-time role helps residents and families schedule assessments and move-in dates, coordinates paperwork, tours, and marketing materials, and supports CRM activities to ensure a smooth move-in experience.

You’ll collaborate across departments, promote company initiatives, and contribute to a compassionate, high-quality senior living environment with a strong

Qualifications

• Teamwork: promote a positive team spirit and cooperation.
• Trustworthiness: responsibility and integrity with strong follow-through.
• Professionalism: leadership, initiative, and composure under pressure.
• Communication: clear, patient, tactful interactions with residents, families, and coworkers.
• Technical Ability: comfortable using technology to complete tasks and coordinate with teams.
• Knowledge of Alzheimer’s Disease, dementias, and behavior management techniques.

Responsibilities

• Serve as a point of contact for residents and families, aiding in scheduling assessments and move-in dates.
• Coordinate move-in paperwork and maintain resident files.
• Assist with scheduling tours, preparing marketing materials, and outreach meetings.
• Assist in management of CRM software.
• Work across departments to ensure apartments are move-in ready.
• Promote and participate in company-wide initiatives and events.

Skills

Teamwork

Trustworthiness

Professionalism

Communication

Technical Ability

Alzheimer’s Knowledge

SLR Values

Job description

Move-In Coordinator (Sales and Marketing Assistant)

Concord, Massachusetts – Concord Park, an assisted living and memory support community in Concord, is acclaimed for its forward-thinking, pace-setting innovations in the world of senior care, including an award-winning Brain Healthy Cooking Program and the stigma-shattering Dementia Friendly Communities Initiative that is quickly spreading across our area.

Concord Park is professionally managed by Senior Living Residences, who enjoys an exceptional reputation among both families and professionals for providing quality care, creating innovative programs that enhance quality of life for residents and for maintaining the highest of industry standards. Working in the assisted living field requires compassion, integrity. Our most successful associates don’t view their role as just a job but as an opportunity to make a real difference in the lives of seniors. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today! Concord Park is located at 68 Commonwealth Avenue, Concord, MA. Learn more about Concord Park here.

Want an incredibly rewarding career? Join our team. Work alongside a team of caring and compassionate professionals. Enjoy an outstanding benefits package. Help make our residents’ twilight years the best years.

Work Schedule

Full Time salaried role: Monday-Friday, 9:00 AM - 5:00 PM

Pay & Benefits

Rates start at $25 per hour with annual bonus potential of $20,000.

Benefits

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Blue Cross Blue Shield, dental, and vision insurance, disability coverage, complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives – A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company.
• Generous bonus program for referring associates and/or residents.
• Retail discounts including cellphone plans, pet insurance, home and auto insurance, car rentals, identity theft protection, office supplies, concert and museum tickets, travel, shopping, and more.
• Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses.
• Nationwide tuition rewards program.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner.
• Commuter Benefits include pre-tax savings on public transportation passes and parking.

What Will You Be Doing?

• Serve as a point of contact for residents and their families, aiding in the scheduling of assessments and move-in dates.
• Coordinate move-in paperwork and maintain resident files.
• Assist with scheduling tours, preparing marketing materials, and scheduling outreach meetings or presentations.
• Assist in management of CRM software.
• Work collaboratively across departments to ensure apartments are move-in ready.
• Promote and participate in company-wide initiatives and events.

Requirements

• Teamwork: Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an atmosphere conducive to growth.
• Trustworthiness: Demonstrate an acute sense of responsibility and moral integrity with strong follow-through on commitments, inspiring the trust of others.
• Professionalism: Provide leadership; take the initiative, handle pressure and be level-headed in emergencies, treat others with respect, excel at project management.
• Communication: Interact clearly and effectively with an openness to other people's ideas and thoughts; Demonstrate patience, tact, positive energy and enthusiasm.
• Technical Ability: You can’t be successful at this job if you are averse to technology! We use technology to do our jobs and communicate with residents, families and coworkers.
• Knowledge of Alzheimer’s Disease, related dementias, and behavior management techniques, and a sincere desire to work with cognitively impaired residents.
• Committed to SLR’s Right Values, the ethical principles that guide SLR and the Community.

Not ready to apply just yet but have questions? Email us at [e-mail].

Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all Job Applicants and our Associates. We aim to attract and retain a diverse staff. SLR honors each associate’s (and resident’s) experiences, perspectives, and unique identities. Each of our communities strives to create and maintain a living and working environment that is inclusive, equitable, and welcoming. We are also proud to have reached Platinum through SAGECare's LGBTQ Cultural Competency Training Program to build bridges between staff and LGBTQ residents and families by telling real stories and forming connections on a human level. Employment decisions at SLR are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law. In addition, The Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, re-hire, transfer, leaves of absence, compensation, and training.