Move-In Coordinator & Community Engagement

The-Neighborhood-At-Hopkinsville; Hopkinsville (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

The Neighborhood at Hopkinsville is seeking a Community Engagement Assistant (Move in Coordinator) to join their team. The role reports to the Executive Director and supports the Sales & Marketing team to meet occupancy and revenue goals.

Responsibilities include managing CRM records, preparing move-in paperwork, and ensuring a smooth resident orientation and move-in. Strong customer service and organization are essential.

Qualifications

• Associate or college degree preferred.
• One year experience in a sales administrative role.
• Proven customer service experience and skills.
• Knowledge and experience in the Senior Living Industry preferred.

Responsibilities

• Assist Sales & Marketing in maintaining CRM lead tracking system and current prospect records.
• Support Executive Director and Community Engagement Director in building relationships with prospects.
• Ensure model suites/apartments are well maintained and presentable.
• Submit timely resident billing data and reports.
• Assist in setting, tracking and achieving sales goals.

Skills

Customer service

Telephone skills

Time management

Multitasking

Written communication

Verbal communication

Education

Associate or college degree preferred

Tools

MS Office

Phoenix applications

Job description

The Neighborhood at Hopkinsville is seeking a Community Engagement Assistant (Move in Coordinator) to join their team. The role reports to the Executive Director and supports the Sales & Marketing team to meet occupancy and revenue goals.

Responsibilities include managing CRM records, preparing move-in paperwork, and ensuring a smooth resident orientation and move-in. Strong customer service and organization are essential.