Move - In Coordinator

Sunrise Senior Living Mgmt Inc; New York (NY); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Retirement savings

PTO

Tuition reimbursement

Job summary

Sunrise Senior Living in New York is seeking a Move-In Coordinator to guide families through the transition process for new residents. The role focuses on coordinating move-in activities, completing documentation, and aligning with clinical leadership to ensure a smooth, welcoming start.

Emphasis is on hospitality, care, and high-quality service. You will maintain confidential resident information, communicate proactively with families and physicians, and support program benefits while ensuring

Responsibilities

• Manage the full move-in process using the Resident Move-In Checklist
• Review and explain the Move-In Packet and required documentation
• Coordinate resident assessments with clinical leadership
• Ensure all state-required paperwork is completed prior to move-in
• Prepare resident administrative files in compliance with regulations
• Oversee suite readiness and coordinate with Maintenance as needed
• Welcome residents and families on move-in day and provide community orientation
• Maintain proactive communication with families and physicians
• Support Founders Club benefits (where applicable)
• Protect resident confidentiality and support compliance standards

Job description

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

The Move-In Coordinator creates a warm, seamless transition for new residents and families, ensuring every move-in reflects Sunrise's commitment to hospitality, care and quality service. This role guides families through paperwork, assessments and orientation while building early emotional connection to the community.

What You'll Do:

• Manage the full move-in process using the Resident Move-In Checklist
• Review and explain the Move-In Packet and required documentation
• Coordinate resident assessments with clinical leadership
• Ensure all state-required paperwork is completed prior to move-in
• Prepare resident administrative files in compliance with regulations
• Oversee suite readiness and coordinate with Maintenance as needed
• Welcome residents and families on move-in day and provide community orientation
• Maintain proactive communication with families and physicians
• Support Founders Club benefits (where applicable)
• Protect resident confidentiality and support compliance standards

Move-In Coordinator - Help Families Transition into Their New Senior Living Community

Move-In Coordinator | Resident Transitions | Senior Living Operations

Pay Range:
23.00 - 31.66

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement

In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

Some benefits have eligibility requirements

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.