Mountain Retail Associate - Seasonal & Guest Expert

Crystal Mountain Resort; Enumclaw (WA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Free Alterra season pass

Spouse & dependents pass for 25 &Under

50% off IKON ticket prices

Free access to Alterra destinations

Free ski-referral letters

Free friends & family day-ski vouchers

Discounts on lessons

Discounts on rentals

Discounts on gear tune-ups

Discounts on food & beverage

Discounts at Crystal Mountain Retail

Crystal Mountain branded swag

Pro deals on gear

Discount Marketplace

Employee-only Night Skiing events

Employee housing available

Accrued paid time off

Group health insurance

401K with match

Growth opportunities

Job summary

Crystal Mountain Resort is seeking energetic Retail Associate (Part Time) to deliver exceptional guest service in our Retail department. You will assist guests in selecting products, maintain appealing displays, and support cashiering, stocking, and inventory tasks.

A friendly, organized, and team-oriented approach is essential for success in a fast-paced mountain setting. The role offers evenings and weekends during peak season, with employee housing options and benefits.

Qualifications

• Excellent communication and interpersonal skills.
• Highly organized and detail orientated.
• Ability to work independently and as part of a team.
• Demonstrated ability to adapt and grow.
• Background in hospitality industry preferred.

Responsibilities

• Greet customers, identify needs, and assist with product selection.
• Build genuine connections to create a welcoming shopping experience.
• Provide knowledgeable recommendations on apparel, equipment, and resort merchandise.
• Educate guests on product features, sizing, fit, and proper use.
• Process transactions using POS systems and handle returns/exchanges.
• Maintain stock, signage, and visual presentation on the sales floor.
• Collaborate with Retail team to achieve department goals.
• Follow safety, security, and guest service standards.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Team player

Adaptability

Hospitality background

Education

High school diploma/GED

Job description

Crystal Mountain Resort is seeking energetic Retail Associate (Part Time) to deliver exceptional guest service in our Retail department. You will assist guests in selecting products, maintain appealing displays, and support cashiering, stocking, and inventory tasks.

A friendly, organized, and team-oriented approach is essential for success in a fast-paced mountain setting. The role offers evenings and weekends during peak season, with employee housing options and benefits.