Mountain School Supervisor - Lineup - Snowbird

Boreal Ridge Corporation; Snowbird (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Ski pass and comp tickets

Employee discounts

Medical, dental, vision insurance

401k

Transportation subsidies

Job summary

Snowbird is seeking a Mountain School Supervisor - Line Up to oversee up to 40 instructors and staff. You will run daily lineups, assist with class management, and coach teams to deliver exceptional guest service under the Mountain School Director.

You will train and evaluate staff, manage scheduling, communicate with guests, and ensure safety and program quality in variable mountain conditions. This is a full-time, salaried, seasonal role requiring flexibility and outdoor work.

Qualifications

• 4 years teaching experience with 1-year Supervisory role preferred.
• Excellent teaching, supervisory, management, organizational and communication skills.
• Ability to work within a team in a flexible, changing environment.
• Speak and write English fluently.

Responsibilities

• Run assigned Mountain School programs for the day.
• Assist instructors with class planning and manage large student groups.
• Train, evaluate and schedule staff; monitor staff performance.
• Maintain guest service standards and handle guest concerns.
• Ensure safety and quality of lessons in varying conditions.
• Prepare daily reports and payroll.

Skills

Teaching

Supervisory leadership

Skiing/Snowboarding

English fluency

Staff training

Tools

Flaik scheduling

RTP scheduling

Microsoft Office

Job description

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE: Mountain School Supervisor - Line Up

LOCATION: Snowbird

STATUS: Full-Time, Salaried, Seasonal

SCHEDULE: Variable

Must be able to work any day of the week including weekends and holidays.

SUMMARY

As the Mountain School Supervisor - Line Up, you will oversee up to 40 employees and will be responsible for a wide variety of tasks, including upholding and exceeding our guest service standards. Under the guidance of The Mountain School Director and Managers, you will be tasked with running lineups and helping instructors with class management. Other responsibilities will include but are not limited to training staff, evaluating staff, disciplining staff, scheduling staff, talking to guests, and evaluating ability levels.

WHAT YOU'LL DO

• Line Up Supervisor will be responsible for running an assigned program for the day.
• Will become familiar with all programs that we offer as this person will need to run whatever program is assigned by the manager.
• Will be tasked with helping instructors create classes and managing large amounts of students.
• Maintaining excellent guest service in stressful situations.
• Will be tasked with time sensitive Mountain School Projects throughout the season.
• Maintaining an understanding of day-to-day operations to be prepared for the next day.
• Responsible for making sure staffing levels are appropriate for the next day.
• Resolve concerns and problems to the satisfaction of the guest while protecting the Resort's interest.
• Encourage and model Snowbird Mountain School's standards and initiatives.
• Supervise staff and lesson activity daily.
• Responsible for training, scheduling, and assigning work. Handle general line-up, operations, and on-snow tasks.
• Monitor lesson groups to ensure quality and safety.
• Complete daily task, reports, payroll.
• Other assigned duties

WHAT YOU NEED TO GET THE JOB DONE

• Excellent teaching, supervisory, management, organizational, and communication skills.
• Ability to work within a team in a flexible, changing, and variable work environment.
• Expert Skiing/Snowboarding ability.
• PSIA/AASI level 2 certification preferred.
• 4 years teaching experience with 1-year Supervisory role preferred.
• Strong communication and leadership skills
• Strong understanding of ski resort operations, more specifically mountain school operations.
• To act as a positive, professional role model, adhering to the company's standards, regulations, policies, and procedures.
• Speak and write English fluently.
• Thorough knowledge of skier responsibility code and code of conduct for Snowbird Mountain Resort.
• Will need to be able to work outside in extreme conditions.
• Must be flexible with the tasks that are assigned and with the unpredictable conditions in canyon.
• Familiarity with our scheduling and booking software (Flaik and RTP), and Microsoft Office Suite preferred.
• Have a valid State license.

WORK SCHEDULE

Shifts vary, maybe early morning or late evening, weekends, holidays, depending on business levels.

WORKING CONDITIONS

At least 25% of the workday is spent indoors: up to 75% of the workday could be spent outdoors in constantly changing weather conditions, including snow, extreme cold and wet in winter.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand, use hands and arms; and talk or hear. Must be able to lift a minimum of fifty (50) pounds.

WHY WORK HERE

• Ski pass and comp ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees.
• Available medical, dental, vision and accident insurance - benefits are available based on position and are subject to change.
• 401k
• Discounts with Powdr partners.
• Free transportation to work: UTA Bus and Rideshare Vans, Alta Shuttles and Employee Blue Shuttles.

WHO WE ARE

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientat