Mountain School Supervisor - Lineup - Snowbird

Snowbird Operations LLC; Snowbird (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Ski pass

Employee discounts

Health/Dental/Vision insurance

401k

Powdr partner discounts

Free transportation to work

Job summary

Snowbird Operations LLC is seeking a Mountain School Supervisor - Line Up at Snowbird. You will oversee up to 40 staff, run lineups, and assist instructors with class management while upholding guest service standards in varying conditions.

The role involves training, evaluating, scheduling staff, handling guest concerns, and coordinating day-to-day operations with managers. Requires skiing/snowboarding proficiency and weekend flexibility.

Qualifications

• Excellent teaching, supervisory, management and communication skills.
• Team-oriented with flexible, changing work environment.
• Strong leadership and guest-service focus.
• Fluent English communication and safety awareness.

Responsibilities

• Run daily lineups and manage class schedules and programs.
• Train, evaluate and schedule staff; supervise lesson activity.
• Maintain high guest service standards in all conditions.
• Collaborate with instructors to create classes and manage students.
• Complete daily reports, payroll and operational tasks.

Skills

Teaching

Supervisory

Management

Organizational

Communication

Education

PSIA/AASI Level 2 certification

Tools

Flaik

RTP

Microsoft Office

Job description

Job Title

Mountain School Supervisor - Line Up

Location

Snowbird

Job Status

Full-Time, Salaried, Seasonal

Schedule

Variable. Must be able to work any day of the week including weekends and holidays.

Summary

As the Mountain School Supervisor - Line Up, you will oversee up to 40 employees and will be responsible for a wide variety of tasks, including upholding and exceeding our guest service standards. Under the guidance of The Mountain School Director and Managers, you will be tasked with running lineups and helping instructors with class management. Other responsibilities will include but are not limited to training staff, evaluating staff, disciplining staff, scheduling staff, talking to guests, and evaluating ability levels.

What You’ll Do

• Line Up Supervisor will be responsible for running an assigned program for the day.
• Will become familiar with all programs that we offer as this person will need to run whatever program is assigned by the manager.
• Will be tasked with helping instructors create classes and managing large amounts of students.
• Maintaining excellent guest service in stressful situations.
• Will be tasked with time sensitive Mountain School Projects throughout the season.
• Maintaining an understanding of day-to-day operations to be prepared for the next day.
• Responsible for making sure staffing levels are appropriate for the next day.
• Resolve concerns and problems to the satisfaction of the guest while protecting the Resort’s interest.
• Encourage and model Snowbird Mountain School’s standards and initiatives.
• Supervise staff and lesson activity daily.
• Responsible for training, scheduling, and assigning work.
• Handle general line-up, operations, and on-snow tasks.
• Monitor lesson groups to ensure quality and safety.
• Complete daily task, reports, payroll.
• Other assigned duties.

What You Need to Get the Job Done

• Excellent teaching, supervisory, management, organizational, and communication skills.
• Ability to work within a team in a flexible, changing, and variable work environment.
• Expert Skiing/Snowboarding ability.
• PSIA/AASI level 2 certification preferred.
• 4 years teaching experience with 1-year Supervisory role preferred.
• Strong communication and leadership skills.
• Strong understanding of ski resort operations, more specifically mountain school operations.
• To act as a positive, professional role model, adhering to the company's standards, regulations, policies, and procedures.
• Speak and write English fluently.
• Thorough knowledge of skier responsibility code and code of conduct for Snowbird Mountain Resort.
• Will need to be able to work outside in extreme conditions.
• Must be flexible with the tasks that are assigned and with the unpredictable conditions in canyon.
• Familiarity with our scheduling and booking software (Flaik and RTP), and Microsoft Office Suite preferred.
• Have a valid State license.

Work Schedule

Shifts vary, maybe early morning or late evening, weekends, holidays, depending on business levels.

Working Conditions

At least 25% of the workday is spent indoors: up to 75% of the workday could be spent outdoors in constantly changing weather conditions, including snow, extreme cold, and wet in winter. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands and arms; and talk or hear. Must be able to lift a minimum of fifty (50) pounds.

Why Work Here

• Ski pass and comp ticket benefits.
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees.
• Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change.
• 401k.
• Discounts with Powdr partners.
• Free transportation to work: UTA Bus and Rideshare Vans, Alta Shuttles and Employee Blue Shuttles.

About Snowbird

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

Equal Opportunity Statement

Snowbird is proud to be an equal-opportunity employer.

We do not stand for discrimination or harassment of any kind.

Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief.

Additional Information

Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

POWDR

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Snowbird in Utah; and SilverStar Mountain Resort in British Columbia, Canada. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long‑term concessions contract with the National Park Service. Its Woodward brand empowers and inspires the next generation of action sports enthusiasts through summer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah, Woodward PA in Pennsylvania, Woodward Copper in Colorado, Woodward Tahoe in California. POWDR is headquartered in Park City, UT. For more information, please visit our website.