Mountain School Rental Tech & Facilities Support - Snowbird

Snowbird Operations LLC; Snowbird (UT); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Free ski pass

Employee discounts

Medical, dental, vision insurance

401(k) retirement plan

Transportation benefits

Job summary

Snowbird Operations LLC is seeking a Mountain School Rental Technician & Facilities Support to outfit guests with ski and snowboard equipment and support outdoor teaching areas. You will ensure smooth guest experiences in a fast-paced mountain environment.

The role requires physical endurance, technical aptitude, and strong communication, with shifts including weekends/holidays and potential overnight stays at the resort as needed.

Qualifications

• Strong guest service and interpersonal skills.
• Ability to communicate detailed Mountain School information clearly.
• Proficiency with computers and POS systems, Microsoft Office/Google Workspace.
• Experience with rental systems like RTP is a plus.
• Physically capable of lifting 50 lbs and performing outdoor tasks in cold weather.

Responsibilities

• Assist guests with rental equipment with accuracy and clear communication.
• Process transactions and manage inventory using POS systems.
• Set up and maintain outdoor facilities and teaching aids in varying weather.
• Operate beginner lifts and drive shuttles as needed.
• Provide friendly service during high-volume periods and coordinate with Mountain School staff.

Skills

Customer service

Communication

POS systems

Office software

Retail operations

Tools

RTP rental system

Hand tools

Power tools

Job description

Title

Mountain School Rental Technician & Facilities Support

Location

Snowbird Mountain School Rental Shop - Snowbird Center

Status

Seasonal, Full-time & Part-time, Hourly

Schedule

Variable – 5-day work week (including weekends and holidays)

Summary

As a Rental Technician & Facilities Support team member, you’ll play a vital role in the daily operations of the Mountain School. This position requires a unique combination of physical endurance, technical skill, and mental agility. You’ll be responsible for outfitting guests with ski and snowboard equipment, maintaining outdoor teaching areas, and supporting various logistical needs, all while delivering exceptional guest service in a fast-paced, high-pressure environment.

WHAT YOU’LL DO

• Assist guests with rental equipment, requiring attention to detail, technical accuracy, and clear communication.
• Use point-of-sale systems to process transactions and manage inventory - demanding mental focus and multitasking.
• Set up and maintain outdoor facilities, including fencing, signage, and teaching aids - tasks that require physical strength, coordination, and resilience in extreme weather.
• Operate beginner lifts and drive shuttles when needed, requiring alertness, safety awareness, and calm under pressure.
• Deliver consistent, friendly customer service to guests of all ages, often during high-volume, high-stress periods.
• Provide uniform support for Mountain School staff using digital systems.
• Collaborate with other departments to ensure smooth guest experience.
• Keep all workspaces (indoor and outdoor) clean, organized, and safe.

WHAT YOU NEED TO GET THE JOB DONE

• A confident, approachable demeanor with strong interpersonal and customer service skills.
• Ability to retain and communicate detailed information about Mountain School programs, rentals, and resort services.
• Proficiency with computers and software including Microsoft Office, Google Workspace, and point-of-sale systems.
• Experience with RTP or similar rental systems is a plus.
• Previous experience in a ski/snowboard rental shop is desirable.
• Comfortable using hand tools and power tools (e.g., drills, augers).
• Ability to prioritize tasks, stay organized, and perform under pressure.
• Must pass a technical certification for ski binding fitting.
• Willingness to work outdoors in cold, snowy, and variable conditions, often early in the morning.
• Ability to lift 50 lbs and perform repetitive physical tasks such as shoveling, bending, and carrying.
• Must be able to travel up the canyon during the early hours and stay overnight at the resort if needed.
• Must comply with uniform and scheduling requirements, including weekends and holidays.

WORK SCHEDULE

• 5-day work week, including weekends and holidays.
• Typical shift: 8:00 AM – 4:30 PM
• Season runs from Mid-November to Mid-April
• Part-time positions may be available.

PHYSICAL & MENTAL WORKING CONDITIONS

Work is split between indoor retail environments and outdoor mountain conditions. Requires standing for long periods, frequent lifting, and working in cold, wet, and windy weather. Frequent interruptions and shifting priorities require mental flexibility, emotional regulation, and task-switching ability. High guest volume and time-sensitive tasks can create stressful situations - you’ll need to stay calm, focused, and solution-oriented.

WHY WORK HERE

• Free ski pass and comp ticket benefits
• Employee discounts at Snowbird eateries, retail shops, lodging, daycare, and Mountain School
• Medical, dental, vision, and accident insurance (based on position)
• 401(k) retirement plan
• Discounts with Powdr partners
• Free transportation via UTA Bus, Rideshare Vans, Alta Shttles, and Employee Blue Shuttles

The job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. All candidates who receive and accept employment offers must complete a background check and comply with Snowbird’s professional appearance, drug & alcohol, and employee conduct policies.

Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief.

Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

POWDR is an adventure lifestylecompanythat inspires every human being with cool experiences in awesome places.POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; SnowbirdinUtah; andSilverStar Mountain Resort in British Columbia, Canada. POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service. Its Woodward brand empowers and inspires the next generation of action sports enthusiasts throughsummer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah,Woodward PA in Pennsylvania,Woodward Copper in Colorado, Woodward Tahoe in California. POWDR is headquartered in Park City, UT. For more information, please visit our website.