Mountain School Outdoor Lead - Snowbird

Snowbird Operations LLC; Snowbird (UT); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Free ski pass

Employee discounts at Snowbird

401(k) retirement plan

Discounts with POWDR partners

Free transportation options

Résumé du poste

Snowbird is seeking a Mountain School Outdoor Lead to support ski and snowboard school operations with resilience and teamwork. You will handle outdoor logistics, assist with group coordination, and ensure safe, enjoyable experiences for guests of all ages.

The role requires strong interpersonal skills and the ability to work in varied weather and demanding environments. The position offers full-time and part-time hourly seasonal opportunities, with weekend and holiday shifts.

Responsabilités

• Greet and check in guests, directing them to appropriate lessons with clarity and confidence during high-volume periods.
• Coordinate with the line-up supervisor to manage group flow and lesson organization with quick decision-making.
• Assist instructors on the hill in challenging weather and slippery terrain, maintaining a calm, supportive presence.
• Maintain indoor and outdoor spaces, including snow removal, signage setup, and equipment organization.
• Support lunch transitions by organizing tables and managing group movement in a noisy environment.
• Learn and use scheduling and tracking systems like Flaik with focus and tech adaptability.
• Understand and communicate Mountain School processes including tickets, rentals, and lesson logistics.
• Interact with guests from toddlers to adults, applying emotional intelligence and clear communication.
• Perform other duties to support Mountain School operations.

Description du poste

Title

Mountain School Outdoor Lead

Location

Snowbird

Status

Full-Time & Part-Time, Hourly, Seasonal

Schedule

Variable (including weekends and holidays)

Summary

As a Mountain School Outdoor Lead, you’ll thrive in a fast-paced, physically demanding, and mentally dynamic environment. This role supports nearly every aspect of ski and snowboard school operations and plays a vital part in ensuring smooth, safe, and enjoyable experiences for guests of all ages. From managing outdoor logistics to assisting with group coordination and guest services, this position requires resilience, adaptability, and strong interpersonal skills.

What You’ll Do

• Greet and check in guests, directing them to appropriate lessons with clarity and confidence, even during high-volume periods.
• Coordinate with the line-up supervisor to manage group flow and lesson organization—requiring quick decision-making and situational awareness.
• Assist instructors on the hill, often in challenging weather and slippery terrain, while maintaining a calm and supportive presence.
• Maintain both indoor and outdoor spaces, including snow removal, signage setup, and equipment organization—tasks that demand physical strength and attention to detail.
• Support lunch transitions by organizing tables and managing group movement in a noisy, high-energy environment.
• Learn and use scheduling and tracking systems like Flaik, requiring mental focus and tech adaptability.
• Understand and communicate Mountain School processes, including tickets, rentals, and lesson logistics.
• Interact with guests ranging from toddlers to adults, requiring emotional intelligence, patience, and clear communication.
• Perform other duties as needed to support the overall success of Mountain School operations.

What You Need to Get the Job

• Strong guest service skills and a calm, professional demeanor under pressure.
• Ski or snowboard experience to navigate terrain and assist instructors effectively.
• Ability to remain composed and mentally agile in high-stress, fast-changing scenarios.
• Willingness to work in cold, wet, and physically taxing conditions for extended periods.
• Comfort working with children and adults in both structured and unpredictable settings.
• Effective verbal communication and time management skills.
• Familiarity with ski school operations is a plus.
• Must be able to lift up to 40 pounds and be at least 18 years of age.

We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

Physical & Mental Working Conditions

Up to 75% of the workday may be spent outdoors in extreme winter conditions, including snow, wind, and freezing temperatures. Requires frequent walking in ski/snowboard boots on slippery, uneven surfaces. Must be able to stand, bend, lift, and move continuously throughout the day. Work involves frequent interruptions, high noise levels, and rapid task switching, requiring strong focus and emotional regulation. Physical and mental endurance are key to maintaining safety, service quality, and team morale.

Why Work Here

• Free ski pass and comp ticket benefits
• Employee discounts at Snowbird eateries, retail shops, lodging, daycare, and Mountain School
• Medical, dental, vision, and accident insurance (based on position)
• 401(k) retirement plan
• Discounts with Powdr partners
• Free transportation via UTA Bus, Rideshare Vans, Alta Shuttles, and Employee Blue Shuttles

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role.

Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief.

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Snowbird in Utah; and SilverStar Mountain Resort in British Columbia, Canada. POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service. Its Woodward brand empowers and inspires the next generation of action sports enthusiasts through summer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah, Woodward PA in Pennsylvania, Woodward Copper in Colorado, Woodward Tahoe in California. POWDR is headquartered in Park City, UT. For more information, please visit our website.