Mountain Resort F&B Leader - Guest Experience & Ops

Okemo Mountain Resort; Ludlow (VT); Sur place; USD 47 000 - 57 000; Plein temps

Avantages offerts par ce poste

Free ski passes

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional 개발

Résumé du poste

Vail Resorts in Vermont is seeking a Food and Beverage Assistant Manager to oversee daily restaurant and lodge operations, lead front-of-house and back-of-house teams, and ensure exceptional guest experiences while meeting financial goals.

You will partner with the F&B Manager to drive service standards, oversee safety and compliance, and develop staff through training and feedback in a fast-paced mountain resort environment.

Qualifications

• 2+ years of restaurant, hospitality, food service, or resort leadership experience.
• Experience supervising and developing employees.
• Ability to lead teams in a fast-paced, high-volume environment.
• Strong communication, organizational, and problem-solving skills.
• Working knowledge of food safety, sanitation, and labor management practices.
• Ability to stand and walk for extended periods; lift up to 50 lbs; fluent in English.

Responsabilités

• Lead daily restaurant and base lodge operations to ensure exceptional guest service, food quality, and operational execution.
• Train, coach, schedule, and develop front-of-house and back-of-house team members.
• Manage employee performance through ongoing feedback, recognition, coaching, and accountability.
• Partner with the Food and Beverage Manager to achieve financial, labor, inventory, and guest satisfaction goals.
• Ensure compliance with company policies, local regulations, food safety standards, and workplace safety requirements.
• Monitor staffing levels and operational readiness to meet business demands.
• Respond to guest concerns and service recovery opportunities in a professional and timely manner.
• Maintain cleanliness, organization, and overall facility standards throughout the operation.
• Support ordering, inventory management, and cost control initiatives.
• Collaborate with culinary and resort leadership teams to deliver consistent guest experiences.
• Prepare reports, complete administrative responsibilities, and communicate operational updates as needed.
• Other duties as assigned.

Connaissances

Leadership

Communication

Problem-solving

Staff development

Formation

High School Diploma or GED

Associate/Bachelor's degree preferred

Description du poste

Vail Resorts in Vermont is seeking a Food and Beverage Assistant Manager to oversee daily restaurant and lodge operations, lead front-of-house and back-of-house teams, and ensure exceptional guest experiences while meeting financial goals.

You will partner with the F&B Manager to drive service standards, oversee safety and compliance, and develop staff through training and feedback in a fast-paced mountain resort environment.