Mountain Resort Dispatcher — Flexible Year-Round

Alterra Mountain Company; West Virginia; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

On-mountain housing

Medical benefits

Free skiing and snowboarding

401(k) plan

Discounted lift tickets

Employee discounts

Pro deals

Job summary

Alterra Mountain Company seeks a Flex Year Round position at Snowshoe Mountain in West Virginia. The role operates on-site at 10 Snowshoe Drive, with duties including handling calls, dispatching emergencies, and maintaining resort communications.

This flexible 9–11 month schedule may require early mornings, evenings, weekends, and holidays. The position emphasizes guest service, safety, and operational support across departments, with housing options and a range of resort perks available to

Qualifications

• Intermediate computer knowledge required.
• Central Station Operator Course Level One within six months of hire date.

Responsibilities

• Answer and direct phone calls; maintain up-to-date contact directories
• Dispatch emergency situations to appropriate departments promptly
• Maintain current knowledge of resort operations; communicate professionally via radio and phone
• Keep accurate records of radio units, phone systems, and resort personnel
• Attend training sessions to stay current on protocols and technology
• Comply with all regulations and uphold resort standards
• Support team operations and assist with additional tasks as needed

Skills

Intermediate computer knowledge

Education

High School Diploma or GED

Tools

CCTV systems

Radio/phone communications

IT help desk

Job description

Alterra Mountain Company seeks a Flex Year Round position at Snowshoe Mountain in West Virginia. The role operates on-site at 10 Snowshoe Drive, with duties including handling calls, dispatching emergencies, and maintaining resort communications.

This flexible 9–11 month schedule may require early mornings, evenings, weekends, and holidays. The position emphasizes guest service, safety, and operational support across departments, with housing options and a range of resort perks available to