Lift Attendant Supervisor - Winter 26.27

Schweitzer; Northern (KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Benefits – Minimal Essentials

Free skiing and snowboarding

401k plan

Discounted lift tickets

Restaurant discounts

Job summary

Snowshoe Mountain is seeking a Lift Attendant Supervisor to oversee lift operations and guest service in a mountain resort setting. The role blends safety training, staff supervision, and frontline guest interaction to ensure a smooth and enjoyable experience for guests at Snowshoe Mountain.

The position emphasizes training, safety, and operational excellence, with a flex work arrangement for seasonal months.

Qualifications

• 2 years’ experience with lift operations or 2 years experience in a supervisory role.
• High School Diploma or GED.
• Ability to train employees on safety and lift procedures.
• Customer-facing guest service experience is a plus.

Responsibilities

• Train employees on loading/unloading lifts and safety equipment.
• Conduct safety training and ensure lifts operate safely in varying weather.
• Assist guests with aerial lifts, conveyor lifts, tow ropes, and surface lifts.
• Guide guests through loading/unloading areas and address concerns.
• Ensure proper signage, ramps are ice-free and machinery operates correctly.
• Monitor weather conditions and shut down operations during severe weather.
• Support staffing, manage schedules, and lift ticket checks for validity.
• Check inventory, verify deliveries, and maintain lift logs and incident forms.

Skills

Lift operations

Supervisory experience

Guest service

Safety training

Driver's license

Education

High School Diploma or GED

Job description

Flex Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Pay: $17 per hour Start Date: Hiring Soon! This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family! Schedule: May require working early mornings, evenings, weekends, and holidays

Employee Perks:

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

Experience the thrill of mountain life while working in a winter wonderland! If you’ve ever dreamt of trading an indoor desk for breathtaking outdoor views and engaging with guests from around the world, this is your chance. As a Lift Attendant Supervisor, you'll be at the heart of our mountain operations, assisting skiers and riders, ensuring a smooth and enjoyable experience for all. We’re looking for enthusiastic, friendly individuals who love the outdoors and have a passion for exceptional guest service.

Job Responsibilities:

• Training & Safety: Train employees on proper techniques for loading/unloading lifts, and ensure proper use of lift controls and safety equipment.
• Conduct safety training sessions and ensure lifts operate safely under varying weather conditions.
• Guest Assistance: Assist guests with aerial lifts, conveyor lifts, tow ropes, and surface lifts.
• Guide guests through loading/unloading areas, including handling swinging chairs, and address any concerns.
• Operations & Monitoring: Ensure proper signage is in place, ramps are smooth and ice-free, and machinery is operating correctly.
• Monitor weather conditions and shut down operations during severe weather.
• Staffing & Support: Ensure staff adhere to uniform requirements, assist with staffing, and resolve conflicts.
• Produce weekly schedules, manage absenteeism, and oversee lift ticket checks for validity.
• Inventory & Documentation: Check inventory, verify supply deliveries, and ensure proper lift logs and incident forms are completed.
• Collaboration & Communication: Assist other departments with lift operations and conduct staff meetings.
• Keep up-to-date on industry standards and ANSI-B77 code changes.
• Driving: Have a valid Driver’s license and ability to pass the Snowshoe Driving Program

Preferred Experience:

2 years’ experience with lift operations or 2 years experience in a supervisory role

Education:

High School Diploma or GED

All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.

Snowshoe, when you first hear the name, instinctually everyone's thoughts immediately settle on winter sports. While it's true that in 1974 Snowshoe Mountain nestled its roots in West Virginia's Cheat Mountain range as a small ski town, we've grown into quite the outdoor adventure mecca. With 11,000 acres of explorable terrain, a legendary bike park, three unique ski areas, and activities like paddle boarding, RZR tours, snowmobiling, snowtubing, music festivals, and international competitive events; the options are endless for anyone willing to embrace our Forever Wild lifestyle. Here on the mountain, we believe to provide the best guest experience you must live that experience yourself...so we work hard, play harder, and get paid doing what we love!

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