Mountain Operations Lead - Winter Seasonal

Vail Resorts; Ohio; Vor Ort; USD 55.000 - 76.000; Vollzeit

Benefits dieser Stelle

Ski/mountain passes

Employee discounts

401(k) retirement plan

Employee assistance program

Training and development

Referral program

Zusammenfassung

Alpine Valley is seeking an Assistant Manager: Leadership for Mountain Operations to oversee daily and seasonal operations, lead Lift Experience and Rental/Retail teams, and ensure safety and exceptional guest service.

The role requires 5+ years of leadership in lift or mountain operations, strong communication, and the ability to coordinate cross-functionally across departments. Seasonal winter work includes weekends, holidays, and peak periods.

Qualifikationen

• High School Diploma or equivalent.
• 5+ years of leadership experience in lift operations, mountain operations, or related field.
• Strong leadership, organizational, decision-making, and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office.
• Ability to work a flexible schedule, including weekends, holidays, evenings, and peak operating periods.

Aufgaben

• Lead and support Lift Experience Team and Rental/Retail leadership teams.
• Develop employees through coaching, training, and performance management.
• Foster a culture of safety, accountability, teamwork, and guest service excellence.
• Identify and develop future leaders within the department.
• Oversee daily and seasonal Mountain Operations.
• Maintain compliance with company, OSHA, ANSI, and industry standards.
• Lead seasonal staffing, training, and operational readiness efforts.
• Partner with Volunteer Ski Patrol, Ski & Ride School, Snowmaking, Grooming, Lift Maintenance, Terrain Park, Building Maintenance, Guest Services, Food & Beverage, and Sr. Resort Leadership.
• Support resort-wide initiatives focused on safety, guest experience, and operational excellence.
• Assist with special events, peak-period operations, and emergency response coordination.
• Manage labor and operating expenses within budget expectations.
• Participate in budgeting, forecasting, and labor planning.
• Utilize performance metrics and KPIs to improve effectiveness.

Kenntnisse

Leadership experience

Lift operations

Mountain operations

Microsoft Office

Communication skills

Multitasking

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Alpine Valley is seeking an Assistant Manager: Leadership for Mountain Operations to oversee daily and seasonal operations, lead Lift Experience and Rental/Retail teams, and ensure safety and exceptional guest service.

The role requires 5+ years of leadership in lift or mountain operations, strong communication, and the ability to coordinate cross-functionally across departments. Seasonal winter work includes weekends, holidays, and peak periods.