Mountain Host & Guest Experience Ambassador

Alyeska-Resort; Anchorage (AK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employee housing

Flexible schedules

Paid time off

Free mountain pass

Employee discounts

Medical, dental, and vision insurance

401(k)

Job summary

Alyeska Resort in Girdwood, Alaska is seeking Mountain Host professionals to join our team. If you’re a strong communicator and love the mountains, this role puts you at the heart of guest experience and safety on the mountain.

As a Mountain Host, you’ll engage with guests, lead mountain tours, assist with directions, set up information boards, and help maintain a safe, fun environment in all weather. A high school diploma or GED and basic computer skills are required.

Qualifications

• Positive attitude that supports Alyeska’s commitment to quality guest service.
• Thorough knowledge of Alyeska Resort including on-mountain services, ski trails, and lifts.
• Ability to ski or snowboard in various snow conditions.

Responsibilities

• Be proactive in public relations to enhance the guest experience on the mountain.
• Maintain high level of communication and teamwork with staff and other departments.
• Assist guests with directions, information, and public relations at mountain locations.
• Set up ski information boards, ski racks, and picnic tables.
• Remove snow with shovels or snow blowers as needed.
• Assist with lift-down situations and line control at lifts.
• Lead 1-hour mountain tours twice daily.
• Be an ambassador at lift locations to promote Alyeska Resort.

Skills

Public relations

Guest service

Communication

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Alyeska Resort in Girdwood, Alaska is seeking Mountain Host professionals to join our team. If you’re a strong communicator and love the mountains, this role puts you at the heart of guest experience and safety on the mountain.

As a Mountain Host, you’ll engage with guests, lead mountain tours, assist with directions, set up information boards, and help maintain a safe, fun environment in all weather. A high school diploma or GED and basic computer skills are required.