Motorcycle Service Manager — Lead & Grow the Service Team

The Cole Family of Harley-Davidson Dealerships; Florence (SC); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

401K

Paid Vacation & Holidays

Medical, Dental, Vision, Life, Cancer,

Accidental, and Disability Insurance

Health Flexible Spending Account

Earned Wage Access - ZayZoon

Company Discounts

Opportunities for growth and професsio

Zusammenfassung

The Cole Family of Harley-Davidson Dealerships is seeking a Service Manager for our Florence, SC location. The role focuses on delivering prompt, high-quality vehicle service to internal and external customers, while ensuring the service department meets profit targets and maintains efficient workflows.

You will lead service technicians, manage work-in-progress, and collaborate with Parts and Sales to develop campaigns and ensure smooth parts flow.

Qualifikationen

• 2+ years progressive experience within the service department of a motor vehicle dealership.
• Prefer knowledge and experience with Harley-Davidson/Buell motorcycles, or ability to quickly learn them.
• Experience with point-of-sale and service management software, or ability to learn quickly.

Aufgaben

• Provide prompt, dependable, high quality vehicle service to customers.
• Ensure service department contributes to gross profit.
• Maximize productivity of service technicians.
• Review work-in-progress for quality and timeliness.
• Make estimates for internal and wreck repairs.
• Develop procedures with Parts Manager for parts flow to technicians.
• Maintain service follow-up programs.
• Grow the volume of service work.

Kenntnisse

Service management

Customer focus

Leadership

Communication

Tools

POS software

Parts & Service management software

Jobbeschreibung

The Cole Family of Harley-Davidson Dealerships is seeking a Service Manager for our Florence, SC location. The role focuses on delivering prompt, high-quality vehicle service to internal and external customers, while ensuring the service department meets profit targets and maintains efficient workflows.

You will lead service technicians, manage work-in-progress, and collaborate with Parts and Sales to develop campaigns and ensure smooth parts flow.