Motorcycle Service Advisor: Growth & Customer Impact

The Cole Family of Harley-Davidson Dealerships; Florence (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401K

Paid Vacation & Holidays

Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance

Health Flexible Spending Account

Company Discounts

Opportunities for growth and professional development

Job summary

Join a well-established, award-winning family of Harley-Davidson dealerships as a full-time Service Advisor in Florence, SC. This role focuses on delivering exceptional customer service while ensuring motorcycles are assessed for repair, maintenance, and performance. Ideal candidates will bring experience and a customer-focused attitude to an esteemed team, with opportunities for growth and development.

Qualifications

• Exceptional customer service skills and attention to detail are a necessity.
• Knowledge of Harley-Davidson motorcycle servicing a major plus.
• Past experience as a Service Advisor or Service Consultant preferred.

Responsibilities

• Become skilled at assessing Harley-Davidson motorcycles for repair and maintenance.
• Estimate costs and completion times of service work and communicate to the customer.
• Handle all scheduling of customer appointments and follow-up calls.

Skills

Customer service skills

Knowledge of Harley-Davidson motorcycle servicing

Attention to detail

Education

Technical repair education through Motorcycle Mechanics Institute or UTI

Job description

Join a well-established, award-winning family of Harley-Davidson dealerships as a full-time Service Advisor in Florence, SC. This role focuses on delivering exceptional customer service while ensuring motorcycles are assessed for repair, maintenance, and performance. Ideal candidates will bring experience and a customer-focused attitude to an esteemed team, with opportunities for growth and development.