Motorcycle Service Advisor: Scheduling & Estimates

Sonic Automotive; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with match

Paid vacation

Leadership programs

Casual dress

Job summary

Team Mancuso Powersports North in Houston seeks a Service Advisor to coordinate service work and upsell necessary services. You will collect customer and vehicle data, provide cost estimates, and monitor repairs while keeping customers informed of changes in time and cost.

The role requires 2 years in a dealership setting, solid vehicle knowledge, and a proactive, courteous approach in a fast-paced environment.

Qualifications

• Two years of dealership experience required.
• General knowledge of vehicle mechanical operations.
• Strong work ethic and ability to thrive in a fast-paced environment.
• Active listening and strong communication skills.
• Ability to follow directions and willingness to learn.
• Respect for teammates and a positive outlook.

Responsibilities

• Schedule service appointments and collect customer and vehicle data.
• Greet customers in a timely and friendly manner.
• Provide accurate written cost estimates for labor and parts.
• Monitor repair progress and inform customers of changes in time or cost.
• Obtain proper authorization before repairs are performed.

Skills

Dealership experience

Vehicle knowledge

Active listening

Follow directions

Team collaboration

Job description

Team Mancuso Powersports North in Houston seeks a Service Advisor to coordinate service work and upsell necessary services. You will collect customer and vehicle data, provide cost estimates, and monitor repairs while keeping customers informed of changes in time and cost.

The role requires 2 years in a dealership setting, solid vehicle knowledge, and a proactive, courteous approach in a fast-paced environment.