Motorcycle Programs Operations Lead

North Carolina Community College System; Northern (KY); Hybrid; USD 45,000 - 52,000; Full time

Job summary

Lenoir Community College seeks a Motorcycle Operations Coordinator to provide administrative, technical, data management, and logistical support for the North Carolina Motorcycle Safety Education Program. The role maintains student and program records, analyzes statewide data, and prepares reports and dashboards.

It requires statewide travel and reports to the State Program Director at the Greene County Annex in Snow Hill.

Qualifications

• Associate degree from an accredited institution in Business Administration, Office Administration, Information Technology, Logistics, or related field; or equivalent education/experience.
• Advanced proficiency with Microsoft Excel, including structured tables, formulas, sorting, filtering, pivot tables, charts, data validation, conditional formatting, lookup functions, and spreadsheet protection
• Experience with cloud-based reporting applications, document management systems, and Microsoft Office applications
• Experience managing business or organizational websites and social media platforms
• Knowledge of inventory management, shipping and receiving, asset tracking, and multi-location program support
• Motorcycle maintenance knowledge preferred
• Excellent typing, public relations, written and oral communication, customer service, time management, and problem-solving skills
• Strong organizational skills and attention to detail
• Self-motivation with ability to prioritize multiple projects and meet deadlines
• Ability to maintain confidentiality and safeguard sensitive information
• Valid driver’s license and ability to operate assigned vehicles
• NC motorcycle endorsement preferred

Responsibilities

• Maintain and update Excel spreadsheets for student data, class activity, program tracking, and reporting
• Create advanced Excel workbooks with tables, pivot tables, charts, and data validation
• Analyze program information to identify trends and present findings to leadership
• Reconcile data across spreadsheets, cloud reporting system, and source documents
• Collaborate with staff to define reporting needs and improve data collection processes
• Maintain records within program databases and document management systems
• Coordinate contract preparation, tracking, and filing for QA personnel
• Maintain program website content and social media accounts
• Ensure consistent branding, accessibility, and confidentiality in communications
• Maintain inventory records for motorcycles, parts, tools, and training materials
• Ship routine maintenance parts and equipment statewide
• Assist with range maintenance, training sites, and equipment readiness
• Operate program vehicles with proper licensing and safety
• Develop relations with dealers, site coordinators, and staff
• Provide administrative support for RiderCoach updates, meetings, and events
• Assist with special projects as needed

Skills

Advanced Excel proficiency

Cloud-based reporting

Document management systems

Social media management

Inventory management

Excellent typing and communication

Public relations

Time management

Confidentiality and data handling

Self-motivation and prioritization

Education

Associate degree in Business/Office/IT/Logistics

Tools

Microsoft Excel

Microsoft Office applications

Job description

Lenoir Community College seeks a Motorcycle Operations Coordinator to provide administrative, technical, data management, and logistical support for the North Carolina Motorcycle Safety Education Program. The role maintains student and program records, analyzes statewide data, and prepares reports and dashboards.

It requires statewide travel and reports to the State Program Director at the Greene County Annex in Snow Hill.