Motion Automation Onsite Tech & Solutions Specialist
Genuine Parts Company
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Benefits offered by this job
Job summary
Motion offers an on-site Technical Support Specialist III role providing advanced pre- and post-sales technical expertise to customers. You will resolve the most complex issues, design solutions, and deliver demonstrations to promote sales growth.
Requires a bachelor’s degree and 5+ years in related roles. Travel to customer sites is expected as part of this position, with opportunities to mentor teammates and expand business development initiatives.
Qualifications
- Bachelor’s degree plus 5+ years related experience.
- On-site customer support experience is preferred.
- Familiarity with multiple manufacturers' products and BOMs.
Responsibilities
- Provide advanced on-site and remote technical support to customers.
- Research specifications and generate bill of materials for configurations.
- Design solutions that integrate multiple manufacturers’ products.
- Deliver product demos and trainings to customers and reps.
- Collaborate to identify sales opportunities and promote solutions.
- Develop new solution ideas, materials, and sales promotions.
- Resolve usage issues on-site and assist with initial user training.
- Mentor teammates and share expertise.
- Perform other duties as assigned.
Skills
Education
Tools
Job description
Motion offers an on-site Technical Support Specialist III role providing advanced pre- and post-sales technical expertise to customers. You will resolve the most complex issues, design solutions, and deliver demonstrations to promote sales growth.
Requires a bachelor’s degree and 5+ years in related roles. Travel to customer sites is expected as part of this position, with opportunities to mentor teammates and expand business development initiatives.
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