Mortgage Transaction Specialist

Guild Mortgage; Warner Robins (GA); On-site; USD 19,000 - 27,000; Full time

Job summary

Guild Mortgage Company in Warner Robins, GA is seeking a Transaction Coordinator to assist originators by building complete loan files and managing the lead-to-contract and contract-to-close processes. You will handle appointments, credit pulls, documentation, and client communication with a focus on accuracy and efficiency.

Responsibilities include updating databases, preparing disclosures, and coordinating with processing teams to move files forward while maintaining top-tier customer service

Qualifications

• High school diploma or equivalent preferred; at least 1 year in mortgage lending or related field.
• Ability to manage multiple priorities with strong attention to detail.
• Excellent verbal and written communication and customer service skills.
• Proficiency with data entry, PDF software, Word and Excel.

Responsibilities

• Assist originator with appointments, lead follow-up and calendar management.
• Run credit, prepare disclosures, and manage loan documentation workflow.
• Maintain and update client databases and tracking systems.
• Provide administrative support to processing and production teams.
• Communicate status updates to customers and referral sources per policy.

Skills

Excellent communication

Highly organized

Attention to detail

Customer service mindset

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PDF tools

Wiki

Cloud-based apps

Job description

Guild Mortgage Company in Warner Robins, GA is seeking a Transaction Coordinator to assist originators by building complete loan files and managing the lead-to-contract and contract-to-close processes. You will handle appointments, credit pulls, documentation, and client communication with a focus on accuracy and efficiency.

Responsibilities include updating databases, preparing disclosures, and coordinating with processing teams to move files forward while maintaining top-tier customer service