Mortgage Technology Specialist — Systems & Automation

Centralbancompany; Missouri; Hybrid; USD 72,000 - 102,000; Full time

Job summary

Central Bancompany seeks an experienced Mortgage Systems Analyst to support, administer, and enhance mortgage technology platforms used by mortgage operations, sales, and compliance. You will translate needs into system configurations, coordinate enhancements, and ensure reliable, compliant applications.

The role collaborates with IT, vendors, and internal partners, performing testing, change management, and user support while maintaining documentation and controls in a dynamic environment.

Qualifications

• Bachelor’s degree in Information Systems, Business Administration, Finance, Mortgage Banking, or related field.
• Four or more years of relevant experience in mortgage operations, mortgage technology, or a related function.
• Working knowledge of mortgage origination processes with ability to analyze workflows and translate requirements.
• Experience supporting or administering mortgage technology platforms and LO systems.
• Strong analytical, troubleshooting, and decision-making skills, including root-cause analysis.
• Excellent written and verbal communication skills for documenting issues and guidance.
• Ability to work with limited supervision in a fast-paced environment.
• Proficiency with Microsoft Office and general business tools.

Responsibilities

• Administer, configure, maintain, and support assigned mortgage systems and related applications.
• Monitor applications, respond to incidents, coordinate fixes, and communicate status to stakeholders.
• Serve as escalation point for mortgage application issues including access, workflow, and integration.
• Review, analyze, and translate business and regulatory requirements into system changes or project deliverables.
• Support design and implementation of enhancements, rules, and automation to improve accuracy and efficiency.
• Collaborate with IT, compliance, and vendors to ensure alignment with policies and controls.
• Provide user support, onboarding, and adoption assistance for changes to processes and systems.

Skills

Analytical thinking

Troubleshooting

Communication skills

Customer service mindset

Self-directed work

Education

Bachelor’s degree in Information Systems/Business/Finance

Tools

Microsoft Office

Job description

Central Bancompany seeks an experienced Mortgage Systems Analyst to support, administer, and enhance mortgage technology platforms used by mortgage operations, sales, and compliance. You will translate needs into system configurations, coordinate enhancements, and ensure reliable, compliant applications.

The role collaborates with IT, vendors, and internal partners, performing testing, change management, and user support while maintaining documentation and controls in a dynamic environment.