Portfolio Servicing Specialist

FNB Corporation; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 48,000 - 64,000; Full time

Job summary

FNB Corporation is seeking a Portfolio Servicing Specialist 1 to support the Retail Lending team in Pittsburgh, PA. You will monitor loan portfolios, assist with loan structuring and modification requests, and provide monthly management reporting with a focus on risk and compliance.

The role requires a BA/BS and at least three years of related experience, with strong communication, organizational and customer service skills.

Qualifications

• BA or BS required to perform primary responsibilities.
• Minimum 3 years of related experience.
• Strong communication, organizational and interpersonal skills; customer service focus.
• Proficiency with MS Office and industry software (CRIF, CIS, Director).

Responsibilities

• Monitor Matured Loan Report and Paid Loans Report and report to management.
• Recommend how to handle loan modification requests.
• Maintain a monthly modification-request log.
• Assist with structuring loans and collateral decisions.
• Support branch personnel on credit criteria and loan approvals.
• Adhere to risk management and regulatory compliance programs.

Skills

Project management

Communication

Organization

Analytical skills

Interpersonal skills

Customer service

Problem solving

Education

BA or BS

Tools

CRIF software

Customer Information System

Director

MS Word

MS Excel

MS PowerPoint

Job description

## Portfolio Servicing SpecialistApply: Pittsburgh, PA: Hermitage, PA: Full time: Posted Today: 2026-02268## Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.## **Join our team. Make a difference - for us and for your future.****Position Title:** Portfolio Servicing Specialist 1**Business Unit:** Retail Lending**Reports to:** Manager of Retail Loan Servicing**Position Overview:**This position is primarily responsible for assisting in monitoring the existing Retail Business Banking portfolio along with performing a variety of other duties for support to the branch including structuring loans, answering commercial loan questions, working reports such as the Matured Loan Report and the Paid Loans Report, handling all issues and problems that may arise with the loan prior to amending or modifying loan terms and providing monthly updates for management reporting to the Quality Control and Compliance Specialist.**Primary Responsibilities:**Follows up with branch personnel on reports such as the Matured Loan Report, Paid Loans Report, etc. distributed by the Quality Control and Compliance Specialist and makes recommendations to the Manager of Small Administration on re-structuring of loans, releasing of collateral, etc.Recommends and aids branch personnel on how to best handle loan modification requests.Maintains a log of modification requests on a monthly basis.May be cross trained to do more complex deals and making recommendations based upon the credit criteria of the borrower such as repayment capacity, credit worthiness, collateral value of asset securing the loan, etc.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.**Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:**BA or BS **Minimum # of Years of Job-Related Experience Required to Perform the Primary Responsibilities of this Position:**3 **Skills Required to Perform the Primary Responsibilities of this Position:**Excellent project management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience with industry related software such as CRIF software, Customer Information System and Director. **Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:**N/A **Physical Requirements or Work Conditions Beyond Traditional Office Work:**N/A