Mortgage Specialist

LHH Recruitment Solutions; San Diego (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Short-term disability

EAP program

Commuter benefits

Paid leave

Job summary

LHH Recruitment Solutions is seeking a Loss Mitigation Underwriter in the San Diego area to evaluate hardship applications and determine workout solutions for delinquent mortgage accounts. Strong underwriting knowledge and mortgage servicing experience are essential to guide borrowers while reducing potential losses.

The role involves reviewing applications, analyzing income and expenses, applying investor guidelines, and preparing complete workout packages in line with federal and investor

Qualifications

• Two years mortgage servicing experience or one year loss mitigation.
• Bachelor’s degree preferred; equivalent education considered.
• Strong understanding of mortgage underwriting and borrower analysis.
• Familiar with FNMA, FHLMC, FHA, VA, USDA guidelines.

Responsibilities

• Review and underwrite loss mitigation applications and forbearance options.
• Analyze income, expenses, and documents to determine repayment ability.
• Apply investor guidelines to develop compliant workout options.
• Prepare loan workout packages meeting standards.
• Coordinate with agencies and document requirements.
• Maintain accurate loan-level portfolio and meet deadlines.
• Support audits and contribute to process improvements.
• Stay current on regulations and loss mitigation standards.

Skills

Mortgage servicing

Loss mitigation

Underwriting

Guideline interpretation

Analytical skills

Attention to detail

Bilingual

Education

Bachelor’s degree

Tools

BlitzDoc/ICE

Microsoft Word

Microsoft Excel

Job description

We’re looking for a Loss Mitigation Underwriter to evaluate financial hardship applications and determine appropriate workout solutions for delinquent mortgage accounts. If you have mortgage servicing or loss mitigation experience, strong underwriting knowledge, and the ability to interpret investor guidelines, this is an excellent opportunity to support borrowers while reducing potential losses.

What You'll Do:

• Review and underwrite loss mitigation applications, including forbearance agreements, repayment plans, partial claims, deferrals, and loan modifications
• Analyze borrower income, expenses, financial statements, and supporting documents to determine repayment ability and appropriate resolutions
• Apply investor waterfalls and guidelines to develop compliant workout recommendations
• Prepare complete loan workout packages within investor, insurer, federal, state, CFPB, and National Servicing Standards
• Work with FNMA, FHLMC, FHA, VA, and USDA requirements and investor applications to determine borrower retention eligibility
• Order appraisals, title endorsements, title clearances, subordinations, and other required documentation
• Maintain an accurate loan-level portfolio while meeting regulatory, investor, and internal deadlines
• Update internal tracking systems, upload documentation, follow up on outstanding items, and communicate loan statuses to relevant teams
• Support audit requests, recommend process improvements, and contribute to procedure manuals and job aids
• Stay current on mortgage servicing regulations, investor requirements, and loss mitigation standards.

What You Bring:

• At least two years of mortgage servicing experience, or a minimum of one year of loss mitigation experience
• Bachelor’s degree in a related field preferred; an equivalent combination of education and experience may be considered
• Strong understanding of mortgage underwriting, loss mitigation, loan workout options, and borrower financial analysis
• Working knowledge of FNMA, FHLMC, FHA, VA, and USDA mortgage guidelines and documentation
• Knowledge of CFPB, FCRA, FDCPA, federal debt collection requirements, bankruptcy laws, and related compliance standards preferred
• Experience evaluating income and expenses, calculating workout options, and assessing financial risk
• Familiarity with document retention platforms; BlitzDoc/ICE experience is preferred
• Proficiency in Microsoft Word, Excel, collaborative cloud-based programs, and third-party software applications
• Strong analytical, mathematical, decision-making, organizational, and communication skills
• High attention to detail, accuracy, integrity, and the ability to work independently in a fast-paced, metrics-driven environment
• Bilingual capabilities and 10-key proficiency are preferred.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers