Mortgage Shipping and Suspense Analyst

dfhextcareersite; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Jet Home Loans, part of Dream Finders Homes, seeks a Shipping & Suspense Coordinator with mortgage loan delivery experience. You will prepare loan data and documents for investors, manage queues, and prioritize files to meet investor requirements in a fast-paced environment.

You will work closely with investors and internal staff, handle timely follow-ups on unsettled loans, and communicate clearly about status and issues.

Qualifications

• Knowledge of mortgage loan processes and terminology.
• Experience with ULDD (Fannie Mae/Freddie Mac) and Uniform Closing Dataset.
• Excellent written and verbal communication; highly organized.
• Proven ability to manage multiple files and follow up on delivery issues.

Responsibilities

• Prepare loan data and documents for investor delivery.
• Work from a queue to prioritize and complete loan files per investor requirements.
• Collaborate with investors and internal teams to resolve delivery issues and suspended loans.
• Communicate loan status and issues daily with external and internal customers.

Skills

Mortgage origination knowledge

ULDD (Fannie/Freddie)

Uniform Closing Dataset

Organization & communication

Detail oriented

Microsoft Office

Encompass knowledge

Patient with repetitive tasks

Tools

Encompass

Job description

Jet Home Loans is a part of the Dream Finders Homes family where we are committed to providing exceptional customer service while delivering beautifully innovative homes. We are one of the fastest growing public home building companies in the US. Come build your career with us!

The Shipping & Suspense Coordinator position is for candidates with prior experience and knowledge of loan delivery to investors and government agencies. As loans are committed, the Shipping Coordinator would prepare the loan data and/or loan documents for delivery to the respective investor. The individual would work from a queue or pipeline, prioritizing and preparing loan files according to company and investor requirements.

The candidate must have knowledge of mortgage loan documents and terminology, and the Fannie Mae and Freddie Mac Selling System. In this position, one will work closely with several different investors, delivering all types of loan files and loan products. It will require timely, regular follow-up on each individual file to research and quickly rectify delivery issues and investor suspended loans. In this position, the candidate will converse daily with internal and external customers, requiring knowledge of the mortgage origination process.

The ideal candidate must possess the following qualities:

• Mortgage origination knowledge or background
• Knowledge of the Uniform Loan Delivery Dataset (ULDD) - Fannie Mae and Freddie Mac
• Knowledge of the Uniform Closing Dataset
• Strong organizational and communication skills (written and verbal)
• Detail oriented and highly organized
• Computer and technology savvy (Knowledge of Microsoft Office products)
• Patient with repetitive tasks
• Experience with Encompass operation system, a plus

#jethomeloans #mortgagejobs #newhomesales