Mortgage Servicing Support Specialist: Detail-Driven Admin

U.S. Bank; Town of Brookfield (WI); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Healthcare benefits

Life insurance

Disability insurance

401(k) plan

Paid vacation

11 paid holidays

Job summary

U.S. Bank is seeking a Mortgage Servicing Customer Support Specialist to provide comprehensive administrative and staff support for the loan operations area. You will handle report writing, data entry, and compliance tasks while ensuring accuracy in processing and record keeping.

The role requires a high school diploma or equivalent and 2–4 years in a business/office environment, with a strong emphasis on attention to detail and the ability to manage multiple tasks and deadlines.)

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience in business and general office environment.
• Strong reading, writing and mathematical skills.
• Ability to manage multiple tasks and deadlines simultaneously.
• Strong PC skills and knowledge of office equipment.

Responsibilities

• Provide administrative, operational and staff support for assigned group or manager.
• Engage in report writing, tracking and compiling; research, exception processing, data entry and record keeping.
• Ensure proper application of and compliance with internal and regulatory standards and procedures.
• Review reports and loan files to promote quality execution of loan operations and related transactions.
• Use PC-based software for word processing, graphics, spreadsheets, databases, etc.

Skills

Office skills

Attention to detail

Multitasking

PC skills

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Mortgage Servicing Customer Support Specialist to provide comprehensive administrative and staff support for the loan operations area. You will handle report writing, data entry, and compliance tasks while ensuring accuracy in processing and record keeping.

The role requires a high school diploma or equivalent and 2–4 years in a business/office environment, with a strong emphasis on attention to detail and the ability to manage multiple tasks and deadlines.)