Mortgage Servicing Specialist – Construction & Escrow

American Pride Bank; Charlotte (NC); Vor Ort; USD 52.000 - 76.000; Vollzeit

Zusammenfassung

American Pride Bank in Charlotte, NC, is seeking a Mortgage Servicer to manage consumer mortgage and construction loan portfolios, ensuring accurate loan maintenance, payments, escrow, and regulatory compliance throughout the life of each loan.

You will serve as the primary contact for borrowers regarding servicing matters, coordinating with lenders, title companies, inspectors, and internal bank personnel to ensure timely and accurate servicing and reporting.

Qualifikationen

• Knowledge of consumer mortgage servicing and residential construction lending practices.
• Understanding of mortgage documents, escrow administration, and loan accounting.
• Familiarity with mortgage servicing regulations (RESPA, TILA, CFPB).

Aufgaben

• Process and post mortgage payments accurately and timely.
• Maintain loan records and servicing systems with borrower data and payment histories.
• Process loan modifications, payoffs, and payoff requests.
• Monitor escrow administration and hazard insurance requirements.
• Respond to borrower inquiries and maintain high customer service levels.
• Ensure compliance with applicable mortgage servicing regulations and bank policies.

Kenntnisse

Mortgage servicing knowledge

Documentation

Customer service

Attention to detail

Regulatory compliance

Ausbildung

High school diploma

Associate's degree preferred

Bachelor's degree preferred

Tools

Loan servicing systems

Microsoft Office

Jobbeschreibung

American Pride Bank in Charlotte, NC, is seeking a Mortgage Servicer to manage consumer mortgage and construction loan portfolios, ensuring accurate loan maintenance, payments, escrow, and regulatory compliance throughout the life of each loan.

You will serve as the primary contact for borrowers regarding servicing matters, coordinating with lenders, title companies, inspectors, and internal bank personnel to ensure timely and accurate servicing and reporting.