Mortgage & Construction Loan Servicer

American Pride Bank; Macon (GA); On-site; USD 48,000 - 65,000; Full time

Job summary

American Pride Bank is seeking a Loan Servicer for our Consumer Mortgage & Construction Lending portfolios. The role ensures accurate loan maintenance, payment processing, escrow oversight, and regulatory compliance throughout the life of each loan.

You will serve as primary contact for borrowers, coordinate with lenders, contractors, and title companies, and manage servicing records. Experience in mortgage servicing and construction lending is preferred.

Qualifications

• Minimum 3 years of mortgage servicing or loan operations experience.
• Experience with residential construction loan servicing and draw administration preferred.
• Knowledge of RESPA, TILA and CFPB servicing requirements.

Responsibilities

• Process and post mortgage payments accurately and timely.
• Maintain loan records and servicing systems.
• Administer construction draws and coordinate inspections.
• Ensure compliance with mortgage servicing regulations.
• Provide responsive borrower support and document requests.
• Monitor escrow and tax related duties.

Skills

Mortgage servicing

Construction lending

Escrow administration

Regulatory compliance

Attention to detail

Project management

Customer service

Communication skills

Loan accounting

Banking software

Education

High school diploma or equivalent

Associate's degree

Bachelor's degree

Tools

Loan servicing systems

Microsoft Office

Banking software

Job description

American Pride Bank is seeking a Loan Servicer for our Consumer Mortgage & Construction Lending portfolios. The role ensures accurate loan maintenance, payment processing, escrow oversight, and regulatory compliance throughout the life of each loan.

You will serve as primary contact for borrowers, coordinate with lenders, contractors, and title companies, and manage servicing records. Experience in mortgage servicing and construction lending is preferred.