Mortgage Representative - Inside Sales

M&T Bank; United States; On-site; USD 47,000 - 78,000; Full time

Job summary

M&T Bank in Clanton, Alabama, is seeking a residential mortgage originator to manage referrals, pre-qualify customers, and coordinate settlements.

You will collect financial data, obtain closing conditions, order appraisals, coordinate draw schedules, and schedule closings, while negotiating terms with mortgagors. You will ensure compliance with the SAFE Act requirements and provide timely feedback to realtors, branches, and developers.

Qualifications

• Associate’s degree and a minimum of 2 years mortgage origination and/or customer service experience
• Or in lieu of degree, a combined minimum of 4 years higher education and/or work experience including at least 2 years mortgage originator and/or customer service experience

Responsibilities

• Receive referrals from realtors, builders, branches and/or developers and follow up via telephone, fax, and email.
• Sell inbound customers to use M&T Mortgage and provide product explanations; pre-qualify customers.
• Originates mortgages and coordinates settlements.
• Begin mortgage applications in person or over the phone and send packages to customers for completion; enter applications into the system.
• Obtain and analyze financial and credit data to determine loan risk.
• Collect closing conditions, order appraisals, coordinate draw schedules, and schedule closings.
• Negotiate loan terms with mortgagors.
• Provide timely feedback to sources regarding loan disposition and keep informed of regulatory changes.

Education

Associate’s degree or equivalent

Job description

Overview

Responsible for originating residential mortgage loans and adhering to the requirements of federal registration under the SAFE Act

Primary Responsibilities

• Receive referrals from realtors, builders, branches and/or developers who have pre-established relationships with M&T. Follow up on potential customers via telephone, fax, and email.
• Sell inbound customers to use M&T Mortgage for mortgage financing. Answering initial questions and providing explanation of M&T products. Pre-qualifying customers.
• Originates mortgages and coordinates settlements.
• Begins mortgage application process in person or over the phone and sends packages to customer for completion. Enters completed applications into the system.
• Obtains and analyzes pertinent financial and credit data necessary for determining if loan is an acceptable risk.
• Collects closing conditions, orders appraisals, coordinates draw schedules, and schedules closings.
• Negotiates terms and conditions of loan with mortgagor.
• Provides timely and complete feedback to sources regarding the disposition of their leads.
• Keeps informed of changing rules and regulations.

Scope of Responsibilities

Works under general supervision.

External contacts may include customers, builders, manufacturers, and realtors.

Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

Education and Experience Required

Associate’s degree and a minimum of 2 years mortgage origination and/or customer service experience, or in lieu of a degree a combined minimum of 4 years higher education and/or work experience including a minimum of 2 years mortgage originator and/or customer service experience.

Education and Experience Preferred

• General PC knowledge and departmental software
• Organizational skills
• Sales ability
• Mathematical skills
• Ability to interact with all levels in a professional manner
• Customer Service Skills
• Knowledge of products and government regulations
• M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.

Location

Clanton, Alabama, United States of America