Mortgage Quality Control & Compliance Specialist - Hybrid

Partners Bank; Sanford (ME); Hybrid; USD 48,000 - 79,000; Full time

Job summary

Partners Bank in Sanford, ME, is seeking a Quality Control Review Specialist to lead pre-funding and post-close QC audits within the Retail Loan Department. The role reports to the Retail Lending Processing Manager and is full-time with hybrid work options.

We require 5+ years of mortgage compliance experience, proficiency in Encompass, and strong communication, organizational, and analytical skills. Candidates must be authorized to work in the U.S.

Qualifications

• 5+ years in mortgage industry compliance and regulations.
• Experience in quality control.
• Aptitude and interest in ongoing education through formal training, webinars, and conferences.
• Thorough knowledge of industry products, guidelines, laws, regulations, risks and trends.
• Experience with Encompass is required.
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook.
• Superior written and verbal communication skills; highly organized and detail oriented.
• Able to work effectively as part of a team and as an individual contributor in a remote environment.

Responsibilities

• Compliance knowledge in CFPB laws and regulations impacting mortgage originations (RESPA, TRID, HMDA, Privacy and Information Security; Fair Lending; UDAP; Fair Credit Reporting Act).
• Review loan files for compliance with applicable federal, state, and local regulations (Fair Housing Act, ECOA, TILA/TRID, Home Mortgage Disclosure Act).
• Accurately determine, document, and communicate loan exceptions.
• Review and respond to internal performance and QC Vendor audit results.
• Review and respond to investors and mortgage agencies post-closing quality assurance audits (re-underwrite when necessary).
• Assist with developing, implementing, testing, and monitoring compliance-related projects across operations.
• Keep abreast of existing, new and pending laws and regulations affecting mortgage industry.
• Assist Processing Manager in training, procedures, and job aids regarding regulatory compliance.
• Assist in answering internal compliance inquiries and audits.
• Collaborate on training for Operations staff on findings of reviews and audits.

Skills

Communication skills

Attention to detail

Organizational skills

Remote work capability

Tools

Encompass

Microsoft Office

Job description

Partners Bank in Sanford, ME, is seeking a Quality Control Review Specialist to lead pre-funding and post-close QC audits within the Retail Loan Department. The role reports to the Retail Lending Processing Manager and is full-time with hybrid work options.

We require 5+ years of mortgage compliance experience, proficiency in Encompass, and strong communication, organizational, and analytical skills. Candidates must be authorized to work in the U.S.