Mortgage Processor

First National Bank of America; East Lansing (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401k with employer match

PTO

Job summary

First National Bank of America in Michigan is seeking a Residential Loan Processor to join the Operations Team. The role will work closely with our sales team, brokers, and other third party providers to prepare and evaluate residential loan applications for underwriting, ensuring conformity with company standards and loan types.

The ideal candidate should exhibit strong attention to detail, precision, and the ability to meet deadlines in a slightly faster-paced environment.

Qualifications

• Excellent verbal and written communication with brokers and internal teams.
• Strong problem-solving abilities to address transactional challenges.
• Outstanding organizational and time-management skills to manage multiple tasks.
• Competence in calculating borrower income.
• Experience with Encompass LOS is a plus.

Responsibilities

• Accurately condition a new loan submission within 24 hours, including credit, income and assets.
• Provide regular updates to the broker partner.
• Review records to ensure accuracy.

Skills

Communication

Problem-solving

Time management

Income calculation

Encompass LOS

Job description

First National Bank of America is seeking an organized and detail oriented Residential Loan Processor to join the Operations Team. This role will work closely with our sales team, brokers, and other third party providers to obtain documentation. The Residential Loan Processor entails the thorough preparation and evaluation of residential loan applications to be submitted to underwriting, ensuring their conformity with company standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment. Excelling in this position requires an above-average level of attention to detail, a meticulous concern for work precision, and a strong commitment to completing tasks promptly while adhering to a slightly faster-than-average pace.

Responsibilities

• Accurately condition a new loan submission within 24 hours, which includes but is not limited, credit, income and assets
• Provide regular updates to the broker partner
• Review records to ensure accuracy

Qualifications

• Excellent verbal and written communication skills to engage with brokers and internal teams effectively
• Strong problem-solving abilities to address transactional challenges.
• Exceptional organizational and time management skills to manage multiple responsibilities efficiently
• Competence in income calculation
• Encompass LOS experience a plus

Employee benefits

• Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
• Dental – Premiums as low as $0.00
• Vision – Low premium Plan
• Discounted childcare
• Pet Insurance
• Paid Time Off (PTO)
• 401k with employer match
• Adjustable desks that can be raised or lowered to sit or stand

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bankof America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.

First National Bankof America is an Equal Opportunity Employer.

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