Mortgage Processing Specialist — Growth & Training

Opulence Funding LLC; Ramsey (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Benefits package: insurance, 401(k), P

Career growth

In-house training

Job summary

Opulence Home Equity is seeking a Mortgage Processing Assistant to join our team and support the front end of the mortgage processing workflow in a fast-paced office environment. You will gather documents, communicate with borrowers, and help move files forward for traditional and reverse mortgage transactions.

Ideal candidates have experience in mortgage operations or related administrative/financial services roles and are eager to learn and grow within the industry.

Qualifications

• Prior mortgage, banking, financial services, administrative, or customer service experience preferred.
• Strong organizational skills and attention to detail required.
• Able to communicate professionally with clients by phone and email.
• Willingness to learn new software, processes, and terminology.
• Ability to manage multiple tasks and follow up on outstanding items.
• Reliable, professional, and comfortable in a fast-paced office.
• Interested in learning mortgage processing and growing in the industry.

Responsibilities

• Assist with setting up new mortgage loan files and organizing borrower documentation.
• Request and collect required documents from borrowers, including income, assets, identification, insurance, and other supporting documentation.
• Review incoming documentation for basic completeness and identify missing items for processor follow-up.
• Upload, label, organize, and maintain documents within loan files and company systems.
• Assist processors with preparing and sending routine loan documents and disclosures.
• Communicate with borrowers by phone and email regarding outstanding documentation and updates.
• Provide administrative support to loan processors and loan officers throughout the loan process.
• Assist with ordering or tracking third-party items and documentation as directed by the processing team.
• Help maintain loan checklists and track outstanding items and deadlines.
• Support traditional and reverse mortgage files, including HECM transactions.
• Maintain confidentiality of borrower information and follow company procedures and regulatory requirements.
• Perform additional processing and administrative duties as assigned.

Skills

Organizational skills

Attention to detail

Communication

Learning new software

Multi-tasking

Professionalism

Interest in mortgage processing

Job description

Opulence Home Equity is seeking a Mortgage Processing Assistant to join our team and support the front end of the mortgage processing workflow in a fast-paced office environment. You will gather documents, communicate with borrowers, and help move files forward for traditional and reverse mortgage transactions.

Ideal candidates have experience in mortgage operations or related administrative/financial services roles and are eager to learn and grow within the industry.