Mortgage Post-Closing Specialist & Branch Support

Socket.dev; Willmar (MN); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health, dental, and vision insurance

401(k) and ESOP retirement plans

Job summary

Socket.dev is seeking a Post-Closing Banking Specialist to join our Minnesota branches, with on-site duties in Spicer, Pennock, Raymond, or Willmar. The role blends mortgage post-closing expertise with retail banking support to ensure seamless customer service throughout the workday.

The position emphasizes post-closing accuracy, regulatory compliance, and occasional in-branch customer support across multiple channels, including in-person, phone, chat, and email.

Qualifications

• Associate degree in Business, Finance, Accounting, Banking, or related field preferred.
• Minimum of two years of mortgage post-closing or related banking experience.
• Experience with mortgage closing packages and investor delivery preferred.
• Strong knowledge of mortgage post-closing processes and regulatory requirements.

Responsibilities

• Review closed mortgage loan files for completeness and compliance with investor, agency, and regulatory requirements.
• Complete post-closing audits and resolve conditions and documentation exceptions.
• Prepare loan packages for investors, agencies, warehouse lenders, and custodians within required timelines.
• Monitor and clear trailing documents, including recorded mortgages, title policies, final inspections, and other collateral documentation.
• Coordinate corrections and curative actions with closing, processing, underwriting, title companies, attorneys, investors, and internal partners.
• Ensure accurate delivery of loan data, documents, and certifications to secondary market investors and custodians.
• Track post-closing pipelines and maintain aging reports to ensure timely completion of loan sale and collateral requirements.
• Review and process investor purchase conditions, suspense items, and funding exceptions.
• Maintain mortgage electronic document storage, imaging, indexing, and retention requirements.
• Assist with investor audits, internal audits, quality control reviews, compliance examinations, and documentation requests.
• Maintain knowledge of agency, investor, and regulatory requirements including FNMA, FHLMC, FHA, VA, USDA, TRID, HMDA, RESPA, and other applicable mortgage regulations.
• Identify process improvement opportunities and support operational efficiency initiatives.
• Assist with collateral file maintenance, document tracking, shipping, certification, and delivery requirements.
• Support mortgage quality control activities and remediation of identified findings.

Skills

Mortgage post-closing

Customer service

Branch support

Microsoft Office

Encompass

Detail oriented

Education

Associate degree in Business/Finance/Accounting/Banking or related field

Tools

Encompass

Microsoft Office

Job description

Socket.dev is seeking a Post-Closing Banking Specialist to join our Minnesota branches, with on-site duties in Spicer, Pennock, Raymond, or Willmar. The role blends mortgage post-closing expertise with retail banking support to ensure seamless customer service throughout the workday.

The position emphasizes post-closing accuracy, regulatory compliance, and occasional in-branch customer support across multiple channels, including in-person, phone, chat, and email.