Mortgage Post Closer

First Financial Credit Union; Pasadena (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with Safe Harbor contributions

Incentives and recognition

Job summary

First Financial Credit Union in Pasadena, CA, is seeking a Mortgage Post Closer to finalize loan closings with accuracy and compliance. You will review documents, coordinate with escrow and investors, and ensure timely funding while supporting internal teams.

If you thrive in a fast-paced environment and have a detail-oriented mindset, this role offers growth within a collaborative, member-focused culture. Join a team that values precision, accountability, and excellent service as you help

Qualifications

• High School diploma or equivalent required; College degree preferred.
• Two or more years of experience in a Real Estate loan department (mortgage processing, closing, or post-closing preferred) with knowledge of mortgage products.
• Detail-oriented, technical-minded with strong multitasking abilities in a fast-paced, team environment.
• Understanding of regulatory guidelines and Secondary Market requirements related to closing documents.
• Basic knowledge of key real estate loan regulations (TRID, RESPA, Reg Z, Reg B, UCC).
• Basic knowledge of Escrow, Title, and Investor processes.
• Analytical skills for compliance and investor reviews of files.
• Proficient in mortgage processing software and MS Office applications.
• Strong oral and written communication skills.

Responsibilities

• Review mortgage loan documents for accuracy, completeness, and regulatory compliance with investor guidelines.
• Identify and resolve discrepancies, obtain missing documents, and coordinate with escrow, investors, and internal teams.
• Prepare and organize loan files for funding while following policies, procedures, and deadlines.
• Provide clear, professional communication to internal partners and external customers.
• Monitor pipeline status and follow up to ensure timely closings.

Skills

Attention to detail

Regulatory knowledge

Mortgage processing software (LOS)

Communication

Multitasking

Team collaboration

Education

High School diploma or equivalent

College degree preferred

Tools

LOS (mortgage processing software)

Microsoft Word

Excel

Job description

At First Financial Credit Union, we’re more than just a financial institution - we’re a supportive, forward-thinking team dedicated to helping our members achieve their dreams. As a Mortgage Post Closer, you’ll play a critical role in the final stages of the lending process, ensuring smooth, compliant closings that help families and individuals secure their homes. If you’re detail-oriented, thrive in a fast-paced environment, and love turning complex loan files into successfully closed deals, we’d love to meet you.

Key Responsibilities

• Review mortgage loan documents for accuracy, completeness, and regulatory compliance with Secondary Market and investor guidelines.
• Identify and resolve discrepancies, obtain missing documentation, and coordinate with escrow companies, investors, and internal teams.
• Prepare and organize loan files for funding while maintaining strict adherence to policies, procedures, and deadlines.
• Provide exceptional support to internal partners and external customers with clear, professional communication.
• Proactively monitor pipeline status and follow up to ensure timely closings.

Qualifications & Experience

• High School diploma or equivalent required; College degree preferred.
• Two or more years of experience in a Real Estate loan department (mortgage processing, closing, or post-closing preferred) with general product knowledge of mortgage and home equity loans.
• A detail-oriented, technical-minded approach with strong multitasking abilities, high accuracy, and the ability to thrive in a fast-paced, team-oriented environment.
• General understanding of regulatory guidelines and Secondary Market requirements as they relate to closing documents (in-depth knowledge preferred).
• Basic knowledge of key real estate loan regulations, including TRID, RESPA, Reg Z, Reg B, and the Uniform Commercial Code.
• Basic knowledge of Escrow, Title, and Investor processes.
• Basic analytic skills sufficient to conduct compliance and investor reviews of completed loan files.
• Solid computer skills, including mortgage processing software (LOS), Microsoft Word, Excel, and general office applications.
• Effective oral and written communication skills.

Nice-to-Haves

• Experience working with multiple investors
• Familiarity with credit union mortgage operations

We offer the following exceptional benefits

• Medical, Dental and Vision
• Vacation time for Union employees
• Additional Vacation Service award for every 5 years of service
• 401(k) with 3% Safe Harbor Employer Contributions
• Incentives and Recognition based on performance
• Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance)
• Employee appreciation and recognition events
• Opportunities for gain sharing

Location

Pasadena, CA (On-site at our headquarters)

Employer of Choice

Our dedication to the educational community sets us apart from other financial institutions. Our dedication to employees sets us apart from other employers. First Financial is an organization where your voice matters and your contributions are rewarded. The most important asset at First Financial is our people. That's why we offer an exception benefits program-from a competitive salary and 401(k) plan to comprehensive medical benefits.

Community Minded, Like You

Involvement/volunteerism with our local schools, educational community and more! Supporting local schools, teachers and students is at the core of our mission.

History

Over 90 years ago, First Financial was founded by educators for educators. Since that time, we have proudly championed the California educational community. It's a role we take seriously and a mission to which we are just as committed to today as were in 1933!

For more information about the organization, please visit www.ffcu.org.