Overview
Primarily responsible for working with customers interested in identifying and obtaining permanent FHA/VA and conventional mortgage loans and other residential mortgage programs that best meet the customer's financial needs and objectives, and adhering to the requirements of federal registration under the SAFE Act.
Primary Responsibilities
- Interview applicants to collect and analyze information regarding their income, assets, debts and credit data as well as their needs, desires, and earnings to assist in determining whether the loan will be an acceptable risk.
- Obtain and analyze pertinent financial and credit data and independently assess applicant’s creditworthiness.
- Issue pre‑qualification statement of borrowers’ eligibility and determine which products best meet the customer’s needs and financial circumstances.
- Advise potential borrowers regarding the advantages and disadvantages of different financial products and the most appropriate mortgage loan programs.
- Make recommendations to customers regarding other bank products or to alternative lending vehicles, as needed.
- Cultivate new mortgage business by marketing, servicing and promoting the bank’s mortgage products.
- Solicit residential first mortgages through contacts with Realtors, builders, and developers, and may be required to travel to prospective customers’ homes or business locations.
- Follow up on potential customers via travel or telephone, negotiate terms and conditions of loan with mortgagors, and have authority to bind the bank in connection therewith.
- Ensure lending compliance with all origination procedures including bank policies and procedures and regulatory requirements.
- Advise management on effective compliance strategies and potential modifications to corporate operating policies to ensure ongoing regulatory compliance.
- Monitor trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to private and government‑insured mortgages.
- Represent the bank in the community and related functions to identify, develop and promote additional business.
- Present seminars to the general public and real estate agents to promote additional business and community outreach.
Scope of Responsibilities
The incumbent always works under limited supervision, sometimes away from the office. The position requires extensive external contacts (potential and existing customers, Realtors, etc.), as well as internal contacts (other Bank personnel) primarily on sales calls outside the office. Will interact with individuals and teams internally and within the community assigned, developing new relationships and maintaining existing relationships. Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
Education and Experience Required
- Associate’s degree and 2 years sales experience, OR in lieu of a degree, a combined minimum of 4 years higher education and/or relevant work experience, including a minimum of 2 years sales experience.
- Thorough knowledge of FHA/VA regulations, conventional loan requirements and real estate law.
Education and Experience Preferred
- Technical skills: General knowledge of personal computers and software programs utilized by Residential Mortgage Department.
- Proven sales ability.
- Strong mathematical skills.
- Self‑motivated, well‑organized individual.
- Excellent verbal and written communication skills.
- Ability to interact with individuals at all income levels and peers in a professional manner.
- Demonstrated ability to work independently and to follow through on details to completion.
- Ability to work under critical time constraints.
Compensation
Compensation for this role is based on commission – a draw will be advanced. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Lancaster, Pennsylvania, United States of America
Equal Employment Opportunity
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug‑free workplace.